Qoblex Inventory Management

If this program worked us then it would be five stars. It was easy to use and worked perfectly with our business model and inventory. However, that wasn't the case. As time went on, it worked less and less. When we decided to give up, we couldn't even change our build of materials for products we've had since the beginning. That's only one of the many issues we had. Every update seemed to destroy our ability to use it more and more. In the beginning, our main problem is that it would, without us touching it, edit how much inventory individual items had. In the beginning we would manually change the numbers to correct the changes that the program made, now, after this last update, we can't even do that. Initially, it made it so our inventory was NEVER accurate, but in the end we had no choice but to give up. We tried reaching out to tech support for both this program and Shopify (even having a three way call), and they both just blamed each other for why this was happening. Also, even with screenshots, they'd never actually answer the questions we had, just using a generic answer that didn't solve the problem we were having. We actually gave up after a while and just kept doing our best to deal with the problems knowing that our inventory wouldn't be accurate until we did a manual inventory. We have switched programs hoping that this fixes our inventory problem. We don't know for sure if it was all this program, but neither of them helped us get anywhere. All we know is that products that weren't even in Shopify (which may have been a problem in itself) would edit themselves in terms of inventory. Again, we don't know how much Shopify was involved in this, but there were many problems that arose just in Quoblex itself making it impossible to use the program. We were very disappointed and wanted to let anyone else having these problems know that you're not alone.