Reviews (521)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing operational efficiency, especially for businesses with multiple locations. It offers extensive customization, including specific pickup times and blocking unavailable days, which improves customer communication and shopping experience. The app integrates seamlessly with merchant websites, and the support team is praised for their prompt and effective issue resolution. Merchants appreciate the comprehensive features and strong support system.

November 1, 2021

Very good app, simple and straightforward. And Constantin has been very quick to help us with queries. Recommended!

Little Goat Gruff
United Kingdom
About 2 years using the app
December 3, 2019

This app has been awesome! Our local customers love the store pickup option. It is very easy to install and get going. We needed a few changes made and Constantin responded to my email almost immediately. That level of customer service paired with this app is well worth it. We tried other options and this is by far the best way to do it. This app is a must have if you need a store pickup option!

Southern Routes
United States
About 2 years using the app
Edited November 27, 2020

We just started using this app and the support is FANTASTIC. We wanted to reflect the pickup date and time on the packing slip which they helped us implement. Overall the options make it very flexible from picking what times they are allowed to pick up to what info you want to collect. Highly recommend this app for anyone that offers Curbside pickup! Edit - 6 Month update - Sofar this app has more useful features for Pickup than what Shopify has integrated themselves. The custom time/date/name tagging allows us to print out packing slips and Tag them with all the info we need to quickly identify who's is who's when they come to pickup. Great support and always willing to chat! Thanks!

Rock Paper Scissors
United States
About 2 years using the app
August 7, 2018

This is a fantastic app it really has made the pick up from store so much easier for both my customers and myself for processing. I did need help setting it up but Constantin was so helpful and replied to my messages straight away. Thank you so much Constantin for all your help!

Lincoln Woolpack
United Kingdom
About 2 years using the app
April 28, 2021

This has been a good app for us. What has really been amazing is the support. We have an unusual operating model with a couple unique requirements. Constantin helped us find workarounds to enable the process we want, and he has always been incredibly responsive when issues come up. Choosing apps can feel very risky--it makes a huge difference to know the developer has your back.

Shop @ Kozmo Kitchen
United States
About 2 years using the app
March 6, 2021

Great App and Great Service from the support team on fixing some issues. Recommend the app to anyone looking for a click and collect option

All Year Fireworks
United Kingdom
About 2 years using the app
November 7, 2018

This app is just what we needed to help our customers with an in store pickup option and also make sure the correct tax was being charged. We had a couple questions on install and customizing and support was quick and spot on. Highly recommend this app! Give it a go!

Sticks and Steel
United States
Almost 2 years using the app
August 2, 2020

Great app - nice and simple (for the store owner and the customer) and the only one I ve found that allows a simple journey where a range of products or an entire collection is "store collect only" and you want to filter the customer choice upfront

Excellent support too. My user errors resolved very promptly on a Sunday night - thank you Constantin

Sullivan's Fine Cards & Gifts Ltd
United Kingdom
Almost 2 years using the app
May 8, 2020

Excellent immediate support and quick and helpful responses to every query. It would be useful to integrate a function for drop shipping items that can't have the store pick up option.

Cibola
United Kingdom
Almost 2 years using the app
July 10, 2023

This has been a very useful app for our business.
It provides customers flexibility whether they want to product shipped to their home/work or if they prefer to pick up in store. The orders have been clear so we have not had any mistakes attributed to the app.
We do not use the delivery function so I cannot comment on that.
Customer service has also been very helpful.

Second Specs
Canada
Almost 2 years using the app