Reviews (343)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable pickup and delivery options, supporting multiple locations and specific scheduling. It allows setting delivery zones by postal code and blackout dates, enhancing customer service and operational efficiency. Integration with Shopify themes and other apps is seamless. The app is noted for its reliability and ease of use, with exceptional customer support that is responsive and effective in issue resolution.

November 29, 2018

I found this app to be highly flawed. I had several error messages trying to use the radio button for pickup in store, then had to choose the store address vs my regular shipping address and felt that may be lost on the customer. Despite several tries I was unable to make a purchase from my own store with in-store pickup as an option.

Carol & Company
United States
5 days using the app
May 18, 2024

Completely flawed. You have to add your locations manually inside the app. It does not pull your locations from Shopify, therefore your inventory is not connected to a location and it will allow you to sell out of stock products. I honestly don't know how others think this app is 5 stars. There are other pickup apps for cheaper that tie stock to the location and will not allow checkout if items are out of stock. If they added this function, I'd say the app was perfect but for now, it's practically useless.

Vault Vapes
United States
33 minutes using the app
CreativeR replied June 9, 2024

Thanks for your feedback. All our features are displayed in the marketplace listing. Currently inventory management is on our to do list, and it will be implemented in the future app releases. You can always email us and we'll provide you all the information needed in case something is unclear.

We pride ourselves in providing a flexible and top quality app that can be used in different type of stores.

In case you have any other suggestions on how we can make the app suitable for your needs, let us know, we'd be happy to implement them.

August 28, 2024

Slow app, with many bugs. They have to add delivery range option, intead of putting 1 by1. Some time app takes more than5 minute, just to load.

Silver Star Wholesale
United States
18 minutes using the app
CreativeR replied August 29, 2024

Hi,

Sorry if you encountered any issues. You could have emailed us and definitely we would have found a solution to the issue you were having.

We pride ourselves in providing top notch support and fix any issues if they arise as fast as possible. Our app is being used by thousands of stores without any problems. We are processing millions of orders per month and all the features are listed in the app's description.

If you require any specific option, please let us know and we would be more than happy to include it in future version releases.