Reviews (515)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving in-store pickup processes, noting its ease of installation, intuitive usability, and features like customizable blackout dates and support for multiple locations. They appreciate the ability to manage pickup times and block same-day pickups, enhancing sales and customer satisfaction. The app's performance is reliable, and the customer support is exceptional, with quick, helpful responses and willingness for custom adjustments.

September 19, 2024

The setup and setting options are very extensive and include everything we need. We had a technical problem after we had installed the plugin and used it for a few days, the technical support contacted us within a few hours and was able to solve the problem with us via chat.

Fotobox-Pro
Switzerland
About 2 years using the app
September 25, 2024

Great app with great support. Emailed with technical issue which was resolved within a few hours (Excellent service)

hardwarexpress
United Kingdom
Over 1 year using the app
June 9, 2024

We have had this app for many years but to my own fault despite it not having the ability to give us exactly what we needed it to, we just put up with it as we only needed it for Christmas time.
With the business developing, we needed it ongoing throughout the year and I was dreading having to get a developer to create a website for us to include everything we needed.
A friend suggested I contact the developer to see if we could get what we already have to work for us before taking this step.
This was the best advice ever. I was so stressed, however from the very first reply from Constantin, we were able to discuss everything we needed and solutions were created for almost every problem we encountered.
Now we have a customised website that suits our every need.
The customer service was prompt and efficient.
I will not hesitate to contact them again and look forward to the ease of website from now on.
Thanks Constantin!

All Grain Artisan Bakery
Australia
Over 2 years using the app
March 22, 2024

Amazing app, does everything you need. Only collection app I’ve found that ticks all boxes. Couldn’t recommend enough, the app developers are incredibly helpful also!

milliesnw
United Kingdom
Almost 2 years using the app
March 21, 2024

Great app for managing orders and a user-friendly way for our customers to communicate pickup times. Support is also quick and helpful.

Mo'Pweeze Bakery
United States
Over 2 years using the app
January 15, 2024

Tech support with changing our store pickup schedule was so fast and thorough it was honestly alarming! I barely hit the "send" button and Constantin had written back stating the change had been made. Very pleased and grateful for the quick, easy, and courteous help.

Got Beauty
United States
Over 3 years using the app
March 19, 2024

Easy to use app and always very quick with support if ever have any issues. Have used this app for 4 years now and problems I create are always fixed very quickly

Treaty Pie Occasions
United Kingdom
9 months using the app
February 21, 2024

Support was fantastic. Called me back right away and resolved my issue quickly and completely. Very positive experience.

Applecrest Farm Orchards
United States
About 1 year using the app
January 12, 2024

Absolutely must have app for merchants who have multiple pickup locations, but operate out of a central warehouse (which is not supported by the native local pickup features). The app looks both great & simple on the site, and being able to sort and manage pickup orders is a breeze through the use of tags and additional details. Throughout the process (which took a while given our migration), Constantine provided excellent support with his expertise and thoroughness, and he was kind enough to go back and forth with me on countless emails. He helped us to find solutions and great workarounds to our unique needs. Can't recommend the app enough for anyone in a similar situation!

K PLACE
United States
2 months using the app
October 31, 2023

I've been using this app for a few years and it works great. Constantin is very quick to respond to my questions which always occur because I did something wrong not because of a problem with the app.

Feed the Birds!
United States
About 3 years using the app