Reviews (521)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing operational efficiency, especially for businesses with multiple locations. It offers extensive customization, including specific pickup times and blocking unavailable days, which improves customer communication and shopping experience. The app integrates seamlessly with merchant websites, and the support team is praised for their prompt and effective issue resolution. Merchants appreciate the comprehensive features and strong support system.

January 5, 2021

We added this app back in March 2020 to respond to the COVID-19 crisis and lockdown in our area. It quite literally saved our business by allowing us to offer curbside pickup to our customers. We are forever grateful and thankful for this app. An added bonus is the customer service is awesome! I would recommend this app to any company looking for a more customizable curbside pickup experience. The ability to tag orders based on time and location makes it easy to filter orders and ensure everything is ready for pickup at the designated times.

PetMax
Canada
Almost 2 years using the app
October 7, 2021

The app is great and works just fine ! Constantin is amazing and if you have any problem, he solves everything almost immediatly. Wow, many thanks guys ;)

Atelier Green Factory
France
Almost 2 years using the app
April 24, 2020

The curbside pickup button was perfect for us!! Due to Covid and our retail clothing and footwear store being closed we opened an online store thru Shopify. The app was truly helpful in keeping our business going. If we needed help Constantin - the developer, was amazing. Thanks for the technical support! Great app! Also - tried other apps and they didn’t work as well.

Trailfitters
United States
Almost 2 years using the app
May 13, 2020

Great App, works really good with our onlineshop! Pickup plugin is very flexible and you adjust a lot of settings. The support is amazing and very fast!

TMT Taurus Meat-Trading GmbH
Germany
Almost 2 years using the app
September 29, 2018

Simple to install and setup. Works great. Great service when customisation was needed :-) Very happy, best pick up app that I have used on shopify.

Plant Essentials
Australia
Almost 2 years using the app
July 14, 2017

After using this app for a couple of months, it has become a necessity in our retail store.

We worked with Josh while testing this app to figure out how we could offer pickups in a way that integrated with our store easily, collected all the information we would need and ensure that the process was relatively painless for our customers.

We previously experimented with offering a "free" shipping option, but found customers selected it by accident, it didn't allow for club members/family to pickup orders and we couldn't ascertain when the customer actually wanted to pick the order up or enforce limits.

We've found that a large number of our local customers use our online store to browse our products in advance. Having the pickup option available for them lets them get in on online sales and limited time offers, without having to pay shipping. It has also cut down on the number of phone orders we have had to take which take up a lot of our day.

We also have several large events a year where people come all over the country. This app allows them to purchase products in advance to ensure they have them ready.

Shootenstuff
Australia
Over 1 year using the app
May 27, 2021

Love this app so much. And this app really helps my business. The support is great, 10 stars for them!

Aija Beauty Halawa
Singapore
Over 1 year using the app
April 15, 2021

This app does everything we need. We had few issues with a preexisting app that was installed. Constantin fixed the issues by the next day. I highly recommend trying this app.

Community Equipment Program
Canada
Over 1 year using the app
February 13, 2023

We've found this app to be highly functional and simple to use. It achieves exactly what we need it to, and the developers are incredibly responsive and helpful with any queries.

Bruny Island Cheese Co.
Australia
Over 1 year using the app
November 26, 2020

Application super, elle a été mise à jour depuis la création et elle est vraiment bien. De plus, le support est hyper réactif et apporte des modifications rapidement pour aider au mieux les utilisateurs. Merci merci !!

Groupe Berdoues Outlet
France
Over 1 year using the app