Reviews (527)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining store pickups and deliveries, enhancing customer satisfaction across multiple locations. It offers customizable pickup times and dates, a click and collect feature, and settings for blocking out unavailable days and order preparation times. The app is noted for its user-friendly interface and exceptional customer support, which assists with installation, customization, and troubleshooting, thereby improving operational efficiency and customer ...

September 19, 2024

The setup and setting options are very extensive and include everything we need. We had a technical problem after we had installed the plugin and used it for a few days, the technical support contacted us within a few hours and was able to solve the problem with us via chat.

Fotobox-Pro
Switzerland
About 2 years using the app
June 9, 2024

We have had this app for many years but to my own fault despite it not having the ability to give us exactly what we needed it to, we just put up with it as we only needed it for Christmas time.
With the business developing, we needed it ongoing throughout the year and I was dreading having to get a developer to create a website for us to include everything we needed.
A friend suggested I contact ...

All Grain Artisan Bakery
Australia
Over 2 years using the app
September 25, 2024

Great app with great support. Emailed with technical issue which was resolved within a few hours (Excellent service)

hardwarexpress
United Kingdom
Over 1 year using the app
November 27, 2024

I love this app, Constantine is awesome!! I highly recommend!

Becked Goods
Canada
10 months using the app
November 12, 2024

Amazing costumer service and it really delivers what is promised.

Stacks Deli
Netherlands
28 days using the app
May 18, 2024

Completely flawed. You have to add your locations manually inside the app. It does not pull your locations from Shopify, therefore your inventory is not connected to a location and it will allow you to sell out of stock products. I honestly don't know how others think this app is 5 stars. There are other pickup apps for cheaper that tie stock to the location and will not allow checkout if items ...

Vault Vapes
United States
33 minutes using the app
CreativeR replied June 9, 2024

Thanks for your feedback. All our features are displayed in the marketplace listing. Currently inventory management is on our to do list, and it will be implemented in the ...

August 28, 2024

Slow app, with many bugs. They have to add delivery range option, intead of putting 1 by1. Some time app takes more than5 minute, just to load.

Silver Star Wholesale
United States
18 minutes using the app
CreativeR replied August 29, 2024

Hi,

Sorry if you encountered any issues. You could have emailed us and definitely we would have found a solution to the issue you were having.

We pride ourselves in providing ...

Edited June 12, 2023

This app solved one of the biggest shopify problems: default shipping method is set from least to most expensive, and we have 8 stores which we provide free pick up for, so this option is always the default option because the value is $0. There is no way of manually ordering our own shipping on Shopify. This has been a recurring problem since 2013 apparently, but it is not high enough of a ...

Team Aquatic Supplies
Canada
Over 4 years using the app
November 30, 2021

We've been using this app in our Shopify store for more than 2 years and are very happy with the functionality and the superb support. Constantin has been very responsive in the two times we've needed support to resolve issues we created. We would highly recommend this app to any stores requiring ability to provide local pickup.

MIA Boutique LLC
United States
About 4 years using the app
April 12, 2020

This app is just what we needed for our store and Constantin is amazing!! We needed a few things customized to work for our needs and he was happy to help and made suggestions and changes that we could not have thought of on our own. I'm so happy we chose this app!! It is working perfectly for our store.

DiamondArt.ca
Canada
Over 3 years using the app