Reviews (521)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing operational efficiency, especially for businesses with multiple locations. It offers extensive customization, including specific pickup times and blocking unavailable days, which improves customer communication and shopping experience. The app integrates seamlessly with merchant websites, and the support team is praised for their prompt and effective issue resolution. Merchants appreciate the comprehensive features and strong support system.

April 5, 2023

wonderful app and wonderful super helpful staff! I am SOOOOO new at building a website but the team here has helped me get it all running smoothly. We even needed some custom code created just for our specific needs and they were happy to help. It's been a pleasure!

Karma Baker
United States
About 1 year using the app
January 13, 2022

Really Great App. Prior to using this we would constantly have customers place orders after a clearly communicated cut off time and receive complaints when they couldnt be filled. I had a request which was fulfilled within an hour or 2 of asking. More than i expected or could have asked for.

Penny for Pound
Australia
About 1 year using the app
March 25, 2021

Great app, Constantin responded very quickly and fixed my issue even quicker. Used for several months, one of the easiest apps to use.

Derb E Cigs Online
United States
12 months using the app
August 30, 2020

A GREAT app if you want to add local store pickups to your store. Technical support is nothing short of AMAZING, Constantin is always on hand to help us out even from Australia! We have now implemented this across 2 shopify stores!!

FAYT The Label
Australia
12 months using the app
January 25, 2023

Customer Service is something I value when purchasing products. The technician responded to my email for help for quickly and got the problem solved right away.The technician took the extra step of fixing the mistake I made in installing the app.

Rooted Holistics Metaphysical Apothecary
United States
12 months using the app
Edited May 11, 2021

I evaluated a few different delivery/pickup apps and this one is by far the best. Really easy to use and setup for my stores needs. The support is excellent with Constantin going above and beyond to assist with any questions. Cannot say enough good things about this app. Highly recommend trying this app first!

Togninis Cafe, Deli & Catering - Milton, Brisbane
Australia
12 months using the app
January 11, 2019

This app is exactly what I needed. I ran into a few issues (user related), but the customer service was prompt and impeccable and I had it up and run smoothly within hours! I have already had a few sales! Highly recommend.

Tiny Leaf Designs Photography
United States
12 months using the app
March 23, 2023

This Pickup App does exactly what we need. Support is always helpful to make changes we need help with.

Skobel's School Uniforms
United States
12 months using the app
Edited May 19, 2020

This App is great and Constantin was awesome in helping us get our store ready to launch! He went above and beyond to help us out! Great App and Support!

Update: Constantin has continued to give us amazing and personalized customer support! Thanks again friend!

Tiendas Relax
Honduras
12 months using the app
October 6, 2021

Easy to set up with fast and accurate support from the team. Would recommend the use of this app to my clients

ilovelupe.com.au
Australia
12 months using the app