Reviews (521)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing operational efficiency, especially for businesses with multiple locations. It offers extensive customization, including specific pickup times and blocking unavailable days, which improves customer communication and shopping experience. The app integrates seamlessly with merchant websites, and the support team is praised for their prompt and effective issue resolution. Merchants appreciate the comprehensive features and strong support system.

November 26, 2019

Easy to integrate, simple for the customer to use and Constantin was fantastic, patient & efficient.

Victoria Yum
United Kingdom
9 months using the app
December 10, 2020

Love this app! Simple, works well, and easy to understand. Didn't think I'd keep it for long but now it's an essential part of my store. Very good customer support as well. I had a problem right before a product launch and I sent a simple email (late night) and he had it working by the next morning. Super impressed. Definitely give this one a try.

Picnik Austin
United States
8 months using the app
January 26, 2020

At the moment, we only offer in store pickup and the Store Pickup has been a helpful solution to make it clear to customers that all purchases have to be picked up in store. The customers service has been so helpful. We've been able to customize the app to suit our needs perfectly!

Nuttybutter Café
Canada
8 months using the app
June 23, 2021

We use this app for pick up for our 5 bakery locations! It has worked out perfect and the tech and customer service help has helped so fast and so easy each time!! Love it!!

O&H Danish Bakery
United States
8 months using the app
May 19, 2020

Excellent customer service and so very helpful! I needed this app due to the new pickup requirements from our state due to covid-19 and I'm so glad I found it because I will use it beyond the shutdown now. Response from from tech support is super fast and they have be very accommodating with all my needs. By far best customer service between all the app I have!

All Barn New Wood Signs and More
United States
8 months using the app
May 2, 2020

This app was super easy to set up and as soon as I had a question/issue Constantin emailed me back quickly (within minutes!) to help me solve the issue and went above and beyond for me. I highly recommend this app and their customer service is 10/10

Metanoia Boutique
Canada
8 months using the app
April 8, 2021

This app is awesome! The customer service is incredibly fast and helpful. Highly recommend using if you need a pickup app for your Shopify store.

Amber Waves Market
United States
8 months using the app
March 26, 2023

The app is great. Super simple to get going and does exactly what we need it to do! Additionally, the support has been outstanding! If I have a question (I have had any), I get a response within 24 hrs. Plus, they even helped me sort out some custom code that needed to be coupled with their code.

Fireworks Revolution
United States
8 months using the app
April 28, 2020

Great app and the best customer service I have ever received. Top notch all the way. Highly recommend.
The app works great and has a lot of functionality. Worth the price.

Dishcharity
United States
8 months using the app
September 8, 2021

Amazing app and even better customer service! I wanted an app that would allow me to have clients choose their pick up time. This app not only does that but it also has a section for clients to input their name & number of the person picking up their good. Which has made my life A BREEZE! I had a difficulties modifying the app to suit my needs but one email to them and even with the time difference they replied super promptly and always it done for me so quickly! Highly recommend the app! You won't regret it! :)

No More Crumbs Bakery
Australia
8 months using the app