Reviews (521)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing operational efficiency, especially for businesses with multiple locations. It offers extensive customization, including specific pickup times and blocking unavailable days, which improves customer communication and shopping experience. The app integrates seamlessly with merchant websites, and the support team is praised for their prompt and effective issue resolution. Merchants appreciate the comprehensive features and strong support system.

February 10, 2021

The customer service on this app is fantastic. I've had several circumstances that have required immediate troubleshooting (one of them on a weekend) and Constantin responded within minutes and helped solve my issue. When we first added this app, I needed some further customization and the support team was quick to help with that as well.

Happy DSM
United States
7 months using the app
September 17, 2020

This has been a great app for us since the built in shopify pickup options did not meet our needs. In addition Constantine has been great to work with and has helped me quickly with my questions.

Ace Runners
Canada
7 months using the app
September 30, 2018

I love this app. It was very easy to install. It works perfectly for what I needed. I recommend this app.

Wicks & Wax Boutique
United States
7 months using the app
March 19, 2021

If I could give higher than 5 stars I would! We have been using Click and Collect to help us manage our curbside pick-up Take Away meal business for the past couple of months. We were happy with its overall performance as it was the only app we could find that would allow the mandatory pick up of certain product collections (aka block shipping). We are now ELATED with the service as we reached out to support to see if they could help with a few custom features that we were looking for to take our pick-ups to the next level. Constantin from support replied almost instantaneously, I swear faster than people on my own team, and had a solution developed for us within a day!
Highly recommend!

Blue Flame Kitchen
Canada
7 months using the app
January 9, 2021

This app full fill my needs and they took an action immediately when I reached out for help. Great app and great service!

Mackerelcake
United States
7 months using the app
July 24, 2020

Constantin was very fast in responding to my request and provided a great Customer experience and completed our request in a timely manner.

Mayorga Organics
United States
6 months using the app
December 24, 2020

Everything works perfectly! I had some issues at the beginning but I contacted the developers and they solved it immediately! Finally, someone made an app like this one which actually works :)

El Cedro - Ferreteria y Hogar
Mexico
6 months using the app
Edited October 8, 2020

This app is amazing & solved all my problems. I now have custom pick up & delivery options in my checkout of my store.
Whats equally (if not more) amazing is Constantin's customer service. Talk about going above & beyond (even adding me a custom text box for customer instructions) Constantin has helped me on 5 separate occasions & has literally replied within minutes. Im still under my free trial & yet Constantin has done all this custom work for me.
Well worth all these 5 star reviews. You wont find a better app like this or better service anywhere else on Shopify

hugandkissxo.com
Australia
6 months using the app
March 21, 2020

I tried multiple “Pick Up In Store” Apps and this one was the only one that worked flawlessly out of the box. Extremely pleased and the price is very good. Constantin has been rapid to respond to any questions or concerns in addition to going in to the shop to make the changes we needed.

Plant Material
United States
6 months using the app
Edited October 21, 2021

Update: Constantin has been AMAZING. Very quick response time and has been able to fix any issue we've had!
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I've had lots of trouble navigating the app, however the customer service chat is SUPER helpful and was even able to write script to do what I needed- while we were chatting. Thanks!

Verrill Farm
United States
6 months using the app