Reviews (517)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive customization options that enhance local shopping experiences, such as managing multiple pickup locations and flexible scheduling. Features like date blocking, setting pickup time frames, and order tagging significantly boost operational efficiency. The installation process is straightforward, and the customer support is consistently praised for its quick and effective service, especially from a developer named Constantin. This app is noted for significantly improving the efficiency and customization of the pickup process, making it essential for businesses offering pickup services.

May 8, 2020

This app has provided great options for Store Pickup for our bakery! Customer Support is EXCEPTIONAL - very fast responses, extremely helpful and willing to go the extra mile! Highly Recommend especially for Store and/or Curbside Pickup!

2BWhole Gluten-Free Bakery
United States
5 months using the app
Edited September 17, 2020

Thank you so much for all your help - exactly what I was looking for and the support was awesome!!!! Was looking for 2 pick up locations but only have one store and it worked perfectly.

KINDMOOSE CANDLE CO
Canada
5 months using the app
March 21, 2020

I am a new user to this app, but the setup process has been great. Super quick response from support and assistance for every question I had along the way. With the COVID-19 crisis, we have had to make a very quick change to our operations model and find a solution to serve our community. I have everything working in my environment and am very pleased with how everything is going and looking. We launch today! Fingers crossed :)

The Shop Online - Predator Ridge's Official Online Store
Canada
5 months using the app
May 10, 2020

So impressed with their customer service. They respond almost immediately and take care of my concerns without me having to do anything. It's invaluable. Download this app, you won't regret it AT ALL.

Hazel + Fir
United States
5 months using the app
Edited January 7, 2021

So far the best click & collect app I've used. Great customer service, help me a lot for the set up.

Plantatrice
Belgium
4 months using the app
October 25, 2023

One of the best apps we've used for our online Restaurant stores! Constantin has been of great help over the past few years to help us align our online catering offerings in order. Don't think twice and just download this app!

Jungly NYC
United States
4 months using the app
August 30, 2019

I have a brick and mortar storefront and also sell via CommentSold on Facebook which allows my customers to choose in store pick up or shipping. I wanted to be able to offer those options as well on my website to push my already loyal local customers to shop on my website too AND to still get customers in store.

I am launching my site tomorrow and have been looking for an app that offers local pick up. This app is AWESOME!! It is super simple, fast, and easy to install. The instructions provided are fabulous and literally give you step by step instructions on everything you need to know.

The app settings allow you to customize days and times for your customers to pick up their order as well as allowing a minimum number of days before they can pick up and a max number of days that they must pick it up.

There is an option to not allow the customer to choose pick up on certain dates however in my case, I am closed Sunday - Tuesday and I didn't want customers to be able to choose those days for pickup. So, I sent an email *hoping* that could be fixed. Constantine QUICKLY replied and QUICKLY fixed it for me! He is FABULOUS!

Lastly - the "store pickup" icon will appear in your "catalog" or "all" section of your website as a "product" so be sure you follow the quick and easy instructions for how to remove it so customers can't see it.

I am SO PUMPED about this app!!!

Homestead Marketplace
United States
4 months using the app
Edited April 1, 2019

I have been using the Store Pick Up App now for a couple of Months and it has changed my business for the better... it is so easy to set up and even when I instaled something wrong, I emailed the company and had a reply back within 5 min and the problem was fixed... Highly recommended

Juren Beauty
Australia
4 months using the app
May 4, 2020

This app has been super helpful in offering a pickup option at our checkout! It's easy to use and set up. Ability to schedule a date and time for pickup is HUGE since we're based out of our home.

Collective Harmony Co
United States
4 months using the app
May 17, 2018

This app has been working great so far. I have to commend the 5 star support from the team to help us install the app and make sure that it is working correctly with our current workflow.

We installed this and had customers electing to pick up in our store within 24 hours! Great app and much easier than the discount code workarounds we tried doing before.

-David

Brave Star Selvage
United States
4 months using the app