Reviews (521)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing operational efficiency, especially for businesses with multiple locations. It offers extensive customization, including specific pickup times and blocking unavailable days, which improves customer communication and shopping experience. The app integrates seamlessly with merchant websites, and the support team is praised for their prompt and effective issue resolution. Merchants appreciate the comprehensive features and strong support system.

Edited January 7, 2021

So far the best click & collect app I've used. Great customer service, help me a lot for the set up.

Plantatrice
Belgium
4 months using the app
October 25, 2023

One of the best apps we've used for our online Restaurant stores! Constantin has been of great help over the past few years to help us align our online catering offerings in order. Don't think twice and just download this app!

Jungly NYC
United States
4 months using the app
August 30, 2019

I have a brick and mortar storefront and also sell via CommentSold on Facebook which allows my customers to choose in store pick up or shipping. I wanted to be able to offer those options as well on my website to push my already loyal local customers to shop on my website too AND to still get customers in store.

I am launching my site tomorrow and have been looking for an app that offers local pick up. This app is AWESOME!! It is super simple, fast, and easy to install. The instructions provided are fabulous and literally give you step by step instructions on everything you need to know.

The app settings allow you to customize days and times for your customers to pick up their order as well as allowing a minimum number of days before they can pick up and a max number of days that they must pick it up.

There is an option to not allow the customer to choose pick up on certain dates however in my case, I am closed Sunday - Tuesday and I didn't want customers to be able to choose those days for pickup. So, I sent an email *hoping* that could be fixed. Constantine QUICKLY replied and QUICKLY fixed it for me! He is FABULOUS!

Lastly - the "store pickup" icon will appear in your "catalog" or "all" section of your website as a "product" so be sure you follow the quick and easy instructions for how to remove it so customers can't see it.

I am SO PUMPED about this app!!!

Homestead Marketplace
United States
4 months using the app
Edited April 1, 2019

I have been using the Store Pick Up App now for a couple of Months and it has changed my business for the better... it is so easy to set up and even when I instaled something wrong, I emailed the company and had a reply back within 5 min and the problem was fixed... Highly recommended

Juren Beauty
Australia
4 months using the app
May 4, 2020

This app has been super helpful in offering a pickup option at our checkout! It's easy to use and set up. Ability to schedule a date and time for pickup is HUGE since we're based out of our home.

Collective Harmony Co
United States
4 months using the app
May 17, 2018

This app has been working great so far. I have to commend the 5 star support from the team to help us install the app and make sure that it is working correctly with our current workflow.

We installed this and had customers electing to pick up in our store within 24 hours! Great app and much easier than the discount code workarounds we tried doing before.

-David

Brave Star Selvage
United States
4 months using the app
March 11, 2020

This is a good app, it integrates well and its easy to set the store perimeters. The developer has great customer service. Almost uninstalled this due to an error we made and thought the app wasn't working. The developer took the time to follow-up, fix the error and reinstall the app for us. Very much worth the $11 a month. Great app!

Winner's Meats
United States
4 months using the app
August 26, 2020

I used this app to add click and collect to my online store. The developers were super helpful and quick to respond to the small issue I experienced and it was fixed immediately.

Studio mg
Australia
4 months using the app
March 10, 2020

App works great and the developer was awesome to work with when I had some design changes I needed made. Highly recommend.

Neon Wave
United States
4 months using the app
January 8, 2020

This is the perfect solution for stores that do not ship some or all of their items. We are in the furniture business and do not ship, we need items picked up from our brick and mortar locations. No matter how it is set in Shopify, it shows shipping FREE. This app completely resolves the issue and we have it set where customers have to enter the day they are picking up & their info. It's perfect & the customer service is outstanding! Highly recommend! Take a look at our site acostashome.com to see it.

Acosta's Home Consignment
United States
4 months using the app