Reviews (521)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing operational efficiency, especially for businesses with multiple locations. It offers extensive customization, including specific pickup times and blocking unavailable days, which improves customer communication and shopping experience. The app integrates seamlessly with merchant websites, and the support team is praised for their prompt and effective issue resolution. Merchants appreciate the comprehensive features and strong support system.

November 5, 2020

Super helpful support to get us set up and great app functionality. Support was delivered very quickly when needed also!

Urbotanica
Australia
Over 4 years using the app
January 31, 2018

Just started using the app and ran into some issues getting it to work. Contact support and they got to me ASAP, they where fast and super friendly. Turned out that I had some old continue from other uninstalled apps messing with it. The support team got in and cleaned up all that mess and started working smoothly! Thank you again!

Mrmuffinstrains
United States
Over 4 years using the app
May 28, 2020

I used this app to help me setup store pickup only. Since Shopify was geared toward online shipping, there were several areas that needed attention. The support I received to make it work was definitely went above and beyond my expectations. Would definitely recommend!!!!

Family Medicine Pharmacy & Gifts
United States
Over 4 years using the app
May 3, 2021

We've been using this app for 5+ months now, and it's not only been functioning as needed and advertised, but the customer service has been phenomenal! Would recommend to those who want to customize their fulfillment in the checkout experience.

Vibrant Farm
United States
About 4 years using the app
December 21, 2020

We use this app so customers can choose pick-up in-store. We have multiple locations and it works great. We did have issues with charging the correct taxes, but we received help the same day we asked for it. A few months later, we changed our theme so the pick up stopped working. We contacted support and it was fixed an hour later. The customer service is fast and very helpful!

USD Charlie's Store
United States
About 4 years using the app
September 29, 2019

I've been looking for In-store Pick Up App for a long time. This one is perfect! Intuitive, easy to install, and works with like a charm. It's a must-have if you have lots of local customers.
I had some issues with the PICKUP button not being in the right place. I wrote a message and they responded right away. Constantin was the person who helped me out. He is very professional and knowledgeable. He fixed everything I asked for in a very short amount of time.
I can't be happier with this app and the support they provide. It's worth every penny. I highly recommend it!

Georgetown Olive Oil Co.
United States
About 4 years using the app
Edited June 25, 2020

Thank you, Constantin. You are really helpful and efficient!
Keep solving my problems. Highly recommended!

Cate's Chemist
Australia
About 4 years using the app
April 20, 2020

I just started using this app and my customers are really loving the new option for store pickup. The customer support is top-notch. The app is simple and offers many options for customization. I don't know why I didn't start using this app sooner.

Indigo Traders
United States
About 4 years using the app
March 22, 2019

Just started using the app and it looks like it will do the trick. What I really compliment is the quick response and solution in fixing a problem. When you choose a theme, it is possible the theme will not let the app work the way it should, so a quick e-mail to them. They went in and fixed the problem in less than 30 minutes - way above and beyond what I would have expect. Super important to us as the site was set to go live within 12 hours and we wanted everything as perfect as it could be.

America's Favorite Gourmet Popcorn
United States
About 4 years using the app
December 12, 2018

This app is simple to use and perfect for our store. I had an issue and emailed support and within the hour Constantin fixed the issue.
Amazing support!

Drunken Onion
United States
About 4 years using the app