Reviews (521)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing operational efficiency, especially for businesses with multiple locations. It offers extensive customization, including specific pickup times and blocking unavailable days, which improves customer communication and shopping experience. The app integrates seamlessly with merchant websites, and the support team is praised for their prompt and effective issue resolution. Merchants appreciate the comprehensive features and strong support system.

October 24, 2018

Great app for providing an easy, user-friendly solution for store selection and pick-ups.
The customer support team is OUTSTANDING! Switched-on, helpful and super fast response.

Well done! Very happy customer :)

Crackershack Fireworks
New Zealand
26 days using the app
May 24, 2021

We've been using the app for some time now and it works so well. Plus, we've had some questions and developers have helped us and replied very quickly!

Terragust
Spain
Almost 2 years using the app
November 30, 2021

This app was just what we needed. the developer has great customer service. Very prompt responses for all our questions!

Lockwood Shop
United States
24 days using the app
February 6, 2021

I 1000% recommend this product. It basically saved me hours of heartburn and headache. In addition to that, Constantin was OUTSTANDING. He patiently helped me set up 2 separate sites over the course of several days. He was VERY responsive, and always did exactly what I asked within minutes. I even offered him extra money for all the time he spent helping me, and he wouldn't accept. Truly a breath of fresh air! Every other developer should take a lesson from Constantin in how to give good customer service. This app is a steal for the price, as there is nothing else out there that works so well for my business. If you take pre-orders for pickup, this is the app you want. I'd give it 100 stars if I could!

Montclair Family Meals
United States
24 days using the app
April 15, 2020

Just added this app today. Support was super responsive and helpful! Constantin was quickly able to solve a few issues I was having with the check-out process.

Be Local YYC
Canada
23 days using the app
Edited September 8, 2020

We just installed this app. Customer service is amazing, if you have a question, or need help, you will get an answer very quickly! Highly recommend this app!!!

Earthward Natural Foods
United States
22 days using the app
Edited October 19, 2021

Really useful app for adding 'Collect in Store' functionality to your site. Support are also very helpful and quick to respond.

Brother Store
United Kingdom
22 days using the app
October 20, 2022

Constantin is very very responsive. One of the best customer service and will definitely stay with this app!

Olivier's Butchery
United States
21 days using the app
May 11, 2021

Never in my life have I given a more well-earned 5 star rating. Constantin is amazingly responsive. His app has taken our business to another level due to all the features Store Click and Collect offers. Last year, we struggled mightily to keep pickups organized, and now it's an afterthought. Beyond that, we have some pretty special needs for our business, and Constantin responds typically within minutes. I cannot recommend this app, or it's developer enough! I've give it 100 stars if I could.

Little Pizza Heaven Popups
United States
21 days using the app
March 24, 2021

After trying another pick up app that didn't work the way I wanted it to, I researched other options and narrowed my choices down to three. I decided to give Store Pickup Click and Collect a try because the reviews mentioned good customer service AND because I thought if it didn't work I could easily uninstall and try something else. Well, I am here to tell you that I found the app for us! Not only does the pick up app work well, Constantin is so responsive to questions and helped with a bunch of little tweaks to ensure everything about order fulfillment worked the way I wanted as well. I am SO happy I chose this app. Thank you, Constantin!

Cornman Farms
United States
21 days using the app