Reviews (521)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing operational efficiency, especially for businesses with multiple locations. It offers extensive customization, including specific pickup times and blocking unavailable days, which improves customer communication and shopping experience. The app integrates seamlessly with merchant websites, and the support team is praised for their prompt and effective issue resolution. Merchants appreciate the comprehensive features and strong support system.

Edited September 8, 2020

We just installed this app. Customer service is amazing, if you have a question, or need help, you will get an answer very quickly! Highly recommend this app!!!

Earthward Natural Foods
United States
22 days using the app
Edited October 19, 2021

Really useful app for adding 'Collect in Store' functionality to your site. Support are also very helpful and quick to respond.

Brother Store
United Kingdom
22 days using the app
October 20, 2022

Constantin is very very responsive. One of the best customer service and will definitely stay with this app!

Olivier's Butchery
United States
21 days using the app
May 11, 2021

Never in my life have I given a more well-earned 5 star rating. Constantin is amazingly responsive. His app has taken our business to another level due to all the features Store Click and Collect offers. Last year, we struggled mightily to keep pickups organized, and now it's an afterthought. Beyond that, we have some pretty special needs for our business, and Constantin responds typically within minutes. I cannot recommend this app, or it's developer enough! I've give it 100 stars if I could.

Little Pizza Heaven Popups
United States
21 days using the app
March 24, 2021

After trying another pick up app that didn't work the way I wanted it to, I researched other options and narrowed my choices down to three. I decided to give Store Pickup Click and Collect a try because the reviews mentioned good customer service AND because I thought if it didn't work I could easily uninstall and try something else. Well, I am here to tell you that I found the app for us! Not only does the pick up app work well, Constantin is so responsive to questions and helped with a bunch of little tweaks to ensure everything about order fulfillment worked the way I wanted as well. I am SO happy I chose this app. Thank you, Constantin!

Cornman Farms
United States
21 days using the app
November 21, 2022

The customer service is fabulous. They are quick to reply and have offered to custom code and offer to make updates for me right in Shopify/the app. All the updates function precisely how I would like them to look. Each item I have requested has been resolved within a day and sometimes within an hour. Highly recommend.

Clark Conservation District
United States
20 days using the app
June 15, 2021

I have really appreciated this app, it makes schedule our You Pick Flower Field so easy. And the customer support is fantastic.

Birdsong Orchards
United States
20 days using the app
September 11, 2021

The support service was super fast and very helpful, which made setting up the app so easy! The app has also all features we need for our click and collect service.

Saratoga Quality Meats
Australia
20 days using the app
October 15, 2020

Tough review to write, Constantine was quick to respond and try to help however this app was not designed for a high volume store. You are not able to delete appointments, change appointments or export directly from app. The data is exported to Shopify via tags which is not then able to be filtered by time and date separately. Furthermore the time and date is sometimes switched which makes the data completely unfilterable separately by date and time once exported to Excel. Customer service is really great, if you are a small shop with low volume this would probably be a good app to use. If you are a high volume store or would like the ability to edit appointments, keep shopping.

Savvy Chic Kids Online
United States
19 days using the app
CreativeR replied October 16, 2020

Thank you very much for the feedback Kelly. We are constantly improving and adding new features based on our customer needs. Because you requests were very specific for your case scenario and came with a very short notice we didn’t have time to implement them in time, but rest assured we are working on them.

Our app is used by thousands of stores, some of them are processing daily tens of thousands of orders without any problems. We are trying our best to prioritise and balance what feature goes out next.

Thanks for your patience and hope we can work again with you soon.

Constantin
Founder CreativeR

April 15, 2020

This app is fantastic, the customer service the developer that created it offers is second to none, instant answers and solutions, 5 star service!

BELIEVER'S BOOKSHELF CANADA
Canada
18 days using the app