Reviews (527)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining store pickups and deliveries, enhancing customer satisfaction across multiple locations. It offers customizable pickup times and dates, a click and collect feature, and settings for blocking out unavailable days and order preparation times. The app is noted for its user-friendly interface and exceptional customer support, which assists with installation, customization, and troubleshooting, thereby improving operational efficiency and customer ...

Edited April 4, 2020

Have had this app for less than 24 hours and am already so pleased with it. Great customer service!!

Candlestock
United States
About 17 hours using the app
Edited February 11, 2019

Simple to use and exactly what we needed. We wanted to change the look of the button and support did it for us!

Rose Gold Rebel
United States
About 17 hours using the app
March 2, 2018

I’m excited to use this App! Before I had free local pick up as a regular shipping option and people living on the other side of the US would select it and get upset that I was charging them shipping when they knew they weren’t picking up the order. Now with this app, im able to assign the local pickup to my state and only those in my state can see I offer store pick up. Excited to see the first ...

Oh So Fancy Holmes Decor
United States
About 17 hours using the app
Edited November 4, 2020

Easy to install. Great Click & Collect solution but the best thing here is the support. I had two separate chats with the app developer and both were answered very quickly, very politely and both queries were resolved.

Smiths Fashion
United Kingdom
About 16 hours using the app
April 20, 2021

This was the 3rd app I tried to work for my unique solution and the only one that has worked properly! They were very responsive and helpful and it was set up in no time vs the hours spent with others.

Wandering Sprouts
United States
About 15 hours using the app
October 15, 2020

Tough review to write, Constantine was quick to respond and try to help however this app was not designed for a high volume store. You are not able to delete appointments, change appointments or export directly from app. The data is exported to Shopify via tags which is not then able to be filtered by time and date separately. Furthermore the time and date is sometimes switched which makes the ...

Savvy Chic Kids Online
United States
19 days using the app
CreativeR replied October 16, 2020

Thank you very much for the feedback Kelly. We are constantly improving and adding new features based on our customer needs. Because you requests were very specific for your ...

October 7, 2020

10/10... Great app and even better support!!! Always have quick reply's with any problems I have and my issues always get sorted. Keep up the great work.

urbanlamb
Australia
About 14 hours using the app
August 30, 2019

I have a brick and mortar storefront and also sell via CommentSold on Facebook which allows my customers to choose in store pick up or shipping. I wanted to be able to offer those options as well on my website to push my already loyal local customers to shop on my website too AND to still get customers in store.

I am launching my site tomorrow and have been looking for an app that offers local ...

Homestead Marketplace
United States
About 13 hours using the app
December 17, 2020

The app made it possible for my dad to extend the offering of his restaurant business, which is suffering from corona lockdowns. We are not tech-savvy at all and managed to set most of it up ourselves thanks to a clear instructions file and intuitive app. For a few things that we couldn't figure out, we are so grateful to Constantin for the quick and clear help he provided. Highly recommended!

Burger Folie At Home
Belgium
About 11 hours using the app
April 23, 2020

I am using this app currently. It's been working well. But, I am not able to make product not eligible by location. This is a problem, because I want to be able to offer dropship products on my site in addition to items the customers can pickup in store. Right now there is nothing preventing a customer (besides my product descriptions) from selecting pick up in store for items that are not ...

Bell Farm Shops
United States
15 days using the app
CreativeR replied April 23, 2020

Hi,

Thank you very much for your feedback.

We are currently working on implementing an eligibility based on location feature and as soon as it will be released we'll notify ...