Reviews (515)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving in-store pickup processes, noting its ease of installation, intuitive usability, and features like customizable blackout dates and support for multiple locations. They appreciate the ability to manage pickup times and block same-day pickups, enhancing sales and customer satisfaction. The app's performance is reliable, and the customer support is exceptional, with quick, helpful responses and willingness for custom adjustments.

January 14, 2021

We were having some issues with the shipping zones for the pick up. Went on chat and they fixed everything for us. Excellent support!

Bar À Fleurs
Canada
Over 3 years using the app
November 19, 2020

Constantin has been an absolute pleasure to communicate with. Very professional and courteous. He responded immediately and quickly solved my troubles. The app has done everything we needed! Would definitely recommend! Thank you Constantin!

HatHats Coffee Company
United Kingdom
Over 3 years using the app
May 5, 2021

Super fast support. Simple app that does not make things complicated. Because it is essentially just adding a "product" (Choice of Pickup) to an order, it is easy to deal with.

Hammer Skateboard
Canada
Over 3 years using the app
October 31, 2023

I've been using this app for a few years and it works great. Constantin is very quick to respond to my questions which always occur because I did something wrong not because of a problem with the app.

Feed the Birds!
United States
About 3 years using the app
May 7, 2020

We are so pleased with the functionality and support of this app. Has really helped us to track and organize store pickups. We strongly recommend!

TheDecoKraft
United States
Over 3 years using the app
May 14, 2020

Added this app in just a few minutes to our e-commerce website during the Covid-19 lockdown. Constantin responses to all our queries within minutes, and personally made changes to our settings to help tailor the app to our needs. Great app, fantastic service and support.

The Watered Garden
United Kingdom
Over 3 years using the app
May 3, 2021

We absolutely love this app! - It brought our store to a whole other level for customers shopping especially with the Covid-19 Pandemic.
They are super quick to respond with any questions we have or issues with need fixed with the APP!
I would highly recommend using them!!!

Campmor
United States
About 3 years using the app
March 6, 2019

This app has worked very well for us. We've been using it for aprx. 1 year. Whenever we've had an issue or needed to troubleshoot (usually because we want to push it beyond it's limit) the customer service is quick, professional, and very friendly.

Shop Earl May
United States
About 3 years using the app
Edited April 17, 2020

Excellent app and support. The app works exactly as described and the installation was simple to install with easy to follow instructions. I did email support with a question of how to change a color of a button and they got back to me with minutes and corrected the issue for me. I would totally recommend this app.
Update - The support for this app is excellent. No matter what time of day I submit a ticket, it is resolved within 15 min. or less. I can't recommend this app enough!!!
Update 2 - Once again, the support I receive from this team is amazing. The issues are resolved within an hour of being reported and they are always polite and very professional.

Quite Fetching Llc
United States
About 3 years using the app
April 2, 2021

App is super easy to install, use, and customer service is incredibly fast and helpful! Custom settings very simple to update.

Valerie Confections
United States
About 3 years using the app