Bird Pickup Delivery Date

Bird Pickup Delivery Date

Reviews (335)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage complex shipping and pickup logistics, including customizing delivery days by postcode and streamlining in-store pickups. It features a user-friendly calendar for booking slots and supports detailed shipping rules, enhancing operational efficiency and customer satisfaction. The app is noted for its reliability and exceptional customer support, with a responsive team that assists with app-related and broader e-commerce challenges.

October 18, 2022

This is such a useful app! I use it for pre-orders of specialty cakes, being able to set lead times and also cap orders is just amazing. I'm saving so many hours of work a week by using this app, I did everything manually before; emailing back and forth with customers and this streamlines everything perfectly. There have been a few glitches along the way, but support has been quick, polite, and delightful to work with and they're always able to solve whatever problems we're having. Can't recommend this app enough!!

SaraBella's Gluten Free
Canada
8 months using the app
January 29, 2024

The support team is second to none. Always fast to respond and quick to find solutions. Plus their app is really easy to use and integrates really well with out shop. Highly recommend!

A.D.A.M.S.
Canada
3 months using the app
Edited December 19, 2023

updated review - still the best service and support from the team at Bird Pickup. They have helped us with every issue we have had (usually we make the mistake ourselves) and have gone above and beyond what is required of them. 10/10 would reccomend.

Whip Cakes
Australia
7 months using the app
January 22, 2024

Better than its competitors. I tried a few others.

nomynomypetbakery
United States
3 months using the app
April 30, 2024

設定が簡単で、カスタマーサポートも親切でした。

大東北公式直販店
Japan
About 1 hour using the app
January 15, 2024

Thank you Bird Pickup team for being so responsive to my queries and little issues I had with the app. It was being settled in a jiffy and we're extremely grateful!

Roselodge Florist
Singapore
4 months using the app
May 5, 2023

Really fast and amazing support. All my issues got resolved and the app works great. Been using it about half year now. Thank you!

Piilola.fi
Finland
7 months using the app
April 24, 2023

The team responses fast and is very helpful when I have any problem about the app. I am happy for their service so far.

Flora de Pastel 花蘿
Taiwan
6 months using the app
May 16, 2024

FREE IS JUST FOR 15ORDERS/ MONTH AND IT IS NOT MENTIONED ANYWHERE.

Kedia Organic Agro Farms
India
4 minutes using the app
March 17, 2024

It didn't work for what I needed, I wanted a delivery calendar service that would allow me to visually see clearly all the deliveries and pickups I had that day for my floral business.

I used it a few days, a bit over a week and I uninstalled it to not get charged and after a month I received a $10 charge to my card from them... truly frustrating and annoying especially after I didn't find it useful at all...

FLORAL Studio
Venezuela
6 days using the app
BirdChime replied April 5, 2024

Dear Floral Studio,

Thank you for your feedback. We're genuinely sorry our app didn't live up to your expectations. Adhering to our core values, we ensured a full refund was processed within 1 hour after being notified, reflecting our commitment to fairness and respect for all our customers.

We're here to listen and improve, so if there’s anything more you’d like to share or need assistance with, please contact us at support@birdchime.com.

Looking forward to the opportunity to better serve you in the future.

Best regards,

Atinder Singh | Founder, BirdChime