Bird Pickup Delivery Date

Bird Pickup Delivery Date

Reviews (354)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing logistics in businesses that handle both shipping and in-store pickups. Key features include a booking calendar for collection slots, customizable settings for specific business needs, and support for complex shipping rules. Merchants appreciate its seamless integration on both mobile and desktop, and highlight the responsive customer support available via live chat on Shopify. This app is especially useful for businesses like florists and bakeries, improving operational efficiency and customer satisfaction.

July 29, 2023

Awesome customer support! If there are any customizations that you'd like, the team will happily help you out!

SipDXB
United Arab Emirates
14 days using the app
February 14, 2023

Atinder and his team are extremely helpful and prompt. They are able to problem solve and assist any query with great accuracy and speed. It is a pleasure working with them!

thehouseofhummus
Hong Kong SAR
14 days using the app
Edited February 16, 2024

Customers were unable to place orders with this app installed. Encountered issues when entering their address at checkout, being told that their postal code was invalid. Settings all correct.

There's a bug but it doesn't feel like any appetite to get to the bottom of it. Cost me thousands in lost revenue.

It's a shame as it is one of the better apps for this type of thing.

Box Balloons
United Kingdom
About 1 year using the app
November 6, 2022

Excellent app and service. The best CS I have ever met. They provide very nice service even in free trial period.

Mellow Life
Hong Kong SAR
12 days using the app
April 28, 2023

Great support, I had a problem with the ap, the support through thechat helped right away. Thanks a lot. App works great now!

STAGEMee
Germany
9 days using the app
March 1, 2023

This app has done everything we needed and expected it to do. Their support staff is fantastic, specifically Atinder. He has gone so out of his way to help me add or resolve issues with such speed. Thank you

TCKC-The Cake Kitchen Co.
Canada
9 days using the app
February 16, 2023

nice app, it is very useful, and the team is very helpful to solve our issue :) thumbs up to the team for provide best solutions .

Bathroom Guru
Singapore
8 days using the app
October 13, 2023

We recently switched from BigCommerce to Shopify. These types of apps are VERY expensive and not very useful on BigCommerce. In the short time I've been using Bird, it is infinitely better than any BOPIS app on BigCommerce and the customer service is absolutely wonderful. Fantastic, affordable app!

Ackroyd's Scottish Bakery
United States
8 days using the app
January 23, 2023

So far this has been a great app and great support team. We use this app just for customers to select a requested order ship date. So far no issues. The support team responds almost instantly via chat within the app. They even added a new feature at my request with live changes made within 48 hrs that helped our internal processes significantly.

Annihilator Wholesale
United States
8 days using the app
June 29, 2023

Needed an app to help customers choose a date and time for delivery and a delivery method from postal, local and collection. Tried a few apps but this was a) the easiest and most logical to setup b) visually produced the best results c) met my needs the best but more importantly d) their customer service and support during the process was a+++++, really helpful, patient, knowledgeable and saw the job through till the end, would 100% recommend. Thank you Ankit

The Flower Shop Kirton
United Kingdom
7 days using the app