Reviews (116)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its valuable insights into customer behavior and popular products. It's praised for its ease of use, affordability, and unique features like tracking customer activity at checkout. Merchants appreciate the daily reports, live activity feeds, and responsive customer service. The app has been key in boosting conversion rates by identifying checkout issues. However, some merchants desire more detailed customer location data and comprehensive cart activity ...

August 4, 2020

It doesn't work and the app doesn't reply to me, they are scamssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

Mlouys
United States
4 months using the app
optymyze replied August 4, 2020

Hey Yang,

Please see your inbox, we replied to you within 4 minutes of your initial query.

Kindly see our reply to you from a couple of days ago and we can take it from ...

March 5, 2020

Does exactly what it says it will. This is the only app that I'm aware of that can track user engagement within the checkout area. Other apps I've tried were 1. extremely expensive and 2. stopped tracking after customer added to cart. Its a little glitchy but hit refresh a couple times and it ends up displaying properly.

PurpleWishingGate.com
United States
3 months using the app
October 16, 2019

A great way to see customer activity. Helps you understand what customers are doing and where you may have website gaps. Definitely useful.

NORTH ACCENT Inc.
Canada
2 months using the app
December 10, 2021

It doesn't work well. Today I have more than twenty add to cart and app record five. I put product to cart, and app didn't record me.
Support to my question, didn't receive any.

Stikea
Serbia
About 2 months using the app
optymyze replied December 10, 2021

Hey Milan,

I have been trying to reach out to you today repeatedly. Can you please share an alternate email address with us as our replies aren’t going through to you.

We ...

October 9, 2018

Great little app that has loads of potential. Only came across it when a customer wanted to tell me their cart contents to see if they could have a discount. I realised I couldn't without making them go through the checkout and abandoning their cart so I could see what they added. A quick search found this app which has been great to see what they've added. One great feature would be to be able ...

Essential Woodwork
United Kingdom
1 day using the app
Edited November 17, 2019

This app is not working, The app randomly "adding" products to the list. A waste of time!
Check your "Shopping Behavior Analysis" from Google Analytics if you want to see real stats.

Loyal Build
United States
About 7 hours using the app