Reviews (98)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
December 18, 2024

Great app and great customer service. Thanks Henry for your assistance.

UmamiPapi
Australia
About 3 years using the app
October 28, 2024

easy to use, great support from their team!

goodr sunglasses
United States
About 6 years using the app
August 27, 2024

Great support, problem was solved super fast :-)

ceha5 ag
Switzerland
Over 2 years using the app
Edited September 15, 2020

**UPDATE - Maybe 2 years later, needed to redo the content of our map. Brittany was super patient with me and helped me set up their new GOOGLE SHEETS SYNC. This is going to be so helpful in finally keeping our store list up to date plus the system will ignore duplicates. Thanks again.

THANK YOU TYLER! I installed this app into our site, went live, and then showed our CEO. She flipped out! So, thanks for making me look sooo good. Also, thanks for taking the time to help whenever I got stuck with anything from 6 missing geocodes (out of 600+) to customizing the CSS. I build the site for our company and now the non-computer savvy team is going to be able to add all the new stores! We have stores all over the world and this app integrated everything seamlessly. Tyler, this app is wonderful and your updates keep making it better and better.
Thanks again.
Jessica @ www.jaobrand.com

Jao Brand
United States
Over 10 years using the app
October 2, 2014

Here's why this is the best store location app in the Shopify App Store and in my opinion, the only one worth spending the time implementing.

1 - Tyler is dedicated to supporting his customers. He kept trying until he fixed our particular issues. It's IT. There are always issues. How those issues are dealt with is what's most important.

2 - It actually works. There's a competing product from one of the larger app providers and it had my stores in the wrong continent and some in the middle of the ocean. It took them several attempts over several weeks to fix and eventually they all had to have the latitude and longitude manually entered for each. That's a workaround. I want something that actually looks up the addresses correctly. Far less risky. There was also another competing product that didn't even open at all.

3 - There's an extremely useful feature that sets this apart from all the others (as far as I can tell and at the time of writing this) and that's the list of ungeocoded stores. The other app I tried didn't tell me there were any problems with my stores. If you have hundreds like us, it would take forever to check them all one at a time and the competing product didn't consider a store in the middle of the ocean to be incorrect anyway. With Tyler's app, I simply reviewed the list of ungeocoded stores one at a time and sure enough, each store in the list had a quirky bit of info in the address that was tripping up Google Maps. Once resolved, they're all working great.

Thanks Tyler. Great stuff.

slip for beauty sleep
Australia
About 4 years using the app
August 22, 2014

We needed a store mapper to help customers find our retailers and this app works perfectly for us. It blends seamlessly into our theme and the ability to add custom map themes from snazzy maps is awesome. I've very happy with the results and working with Tyler and his team was a great experience. I highly recommend this app.

Moshi
Canada
About 3 years using the app
September 12, 2013

Tyler provided prompt and really friendly, helpful customer service. The app is straightforward, simple and effective. I love an app that does exactly what it says it's going to do, and does it elegantly. Thanks!

ReFleece
United States
Over 1 year using the app
February 6, 2020

Storemapper is hands down our favourite app on Shopify. It is so versatile, not only for store locations, but any kind of mapping functionality for a store. And the team goes above and beyond to help making it work and to tweak those little details. We've been using it for a couple of years already and couldn't be happier. Thanks again to Iris and everyone at the team for your help!

THE TRAVEL ALMANAC
Germany
Almost 6 years using the app
Storemapper replied February 7, 2020

Thanks a lot for this wonderful review! It's always a pleasure talking to you and working on challenging tasks you bring. Your case wasn't a typical usage of our app and here on Storemapper we really liked the opportunity to be creative and adjust the app to your needs. And we love the result! Come up with more ideas :)

June 12, 2017

This app is great! We love the bulk upload option– saved us so much time! Just enough of personalization available, but not difficult to use!

Wallplanks
United States
Almost 6 years using the app
February 20, 2019

We have a website that is FR & EN, and the store wasn't appearing properly when the website was in french. I then decided to email them to ask for help, and Iris from Storemapper was able to find what was the problem. I am really satisfied with the product and the help! I really recommend.

FIGClothing
Canada
Over 5 years using the app