StoreRobo Import Export Suite

StoreRobo Import Export Suite

Reviews (15)

Overall rating
4.3
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 20% of ratings are 1 stars
August 6, 2024

The StoreRobo Import & Export App for Shopify is a game-changer for managing store data efficiently. Its straightforward interface allows for seamless importing and exporting of product information, saving valuable time. The app supports various file formats and ensures data accuracy, making bulk updates hassle-free. StoreRobo has significantly streamlined our inventory management processes, and its reliability and ease of use make it a must-have for any Shopify store. Highly recommended for anyone looking to simplify data handling.

kasual Kaakka
India
15 days using the app
October 10, 2024

Great app and super customer service! I had a very detailed questions that required the development team to get involved but they solved it within 24 hours!

ss-china
Netherlands
7 days using the app
October 9, 2024

I had to create +1000 collection pages, this worked perfectly.

SISSEL EDELBO
Denmark
7 days using the app
July 1, 2024

Its work great for me, My client website has 300 smart collections. I try to add all manully but its taking too much time. then i got this apps and its work for me,

ASA Dental Supplies
United States
3 days using the app
May 22, 2024

The response time from the support team in India is excessively long. Every day, valuable time is wasted on a single sentence, with constant back and forth replies. It would be greatly appreciated if you could align with the U.S. time zone to ensure that your customers do not have to wait an entire day for an unhelpful reply. It has been a whole week since we installed your app, and yet you have not assisted us in setting up the FTP, despite our continuous requests for the past week!

Monaco Jewelers
United States
6 days using the app
WebToffee replied May 24, 2024

We sincerely apologize for the frustration you experienced with our support team's response time and the difficulties you faced setting up the FTP server.

We understand your disappointment with the lack of immediate chat support and the delay in receiving assistance. We acknowledge your point regarding time zone differences and the inconvenience it caused. We are actively working on improving our support availability to better serve customers across various time zones.

While we sent an email from support@webttoffee.com on May 20th to offer assistance, we haven't received a response yet. It's possible the email might not have reached your inbox due to potential spam filters or other technical reasons.

To ensure you receive our support, we'd like to follow up and offer further assistance with setting up the FTP server. Could you please get in touch with our support team via support@webttoffee.com or check for an existing email from this address and connect with us so that we can help you solve this issue?

We value your feedback and appreciate your patience. We're committed to providing a better experience for all our customers.

April 18, 2024

The app is super useful and the team is always very fast to reply and eager to help on any topic. I recommend.

Rafale Market
France
9 months using the app
WebToffee replied April 22, 2024

Thank you so much for your review!

We're thrilled to hear that you find our app super useful and that our team's responsiveness and eagerness to assist have made a positive impression on you.

If you ever need anything else, don't hesitate to reach out!

March 18, 2024

Shopify limits the number of products. when you import products!

I have 50k products so I chose the 50k package but can only import 1000 products because shopify limits the products, if you don't use shopify plus then don't buy this app! it will waste money and time

BookGuyZ
United States
5 months using the app
WebToffee replied March 20, 2024

Hi there,

Thanks for your feedback.

It's important to clarify that the 1,000 product limit you're experiencing is actually a Shopify API restriction, not a limitation of the Storerobo app itself. Shopify allows stores to import up to 50,000 variants in total. However, once that limit is reached, there's a daily cap of 1,000 new variants created through their API (which Storerobo and other import apps rely on).
It's possible you've previously used other import apps that reached the Shopify variant limit for your store. This would then impact your ability to import through Storerobo as well. I hope you understand.

If the limit is reached during import, we will automatically schedule the remaining products for import the next day, following the 1,000 variants per day allowance. This eliminates the need to manually restart the import.

If you have any questions or concerns, please reach out to our support team at support@webtoffee.com.

May 22, 2024

The app is very useful and the team is always very fast to reply and eager to help on any topic. I strongly recommended to pls try atleast one time and you never forget after use this app....

Creative Women
New Zealand
About 2 hours using the app
May 15, 2024

This app is really amazing....

My Store
Australia
About 2 hours using the app
February 18, 2024

bom

Lojas Zippy
Brazil
2 months using the app
WebToffee replied March 20, 2024

Thanks for your valuable feedback.