StoreRobo Import Export Suite
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (19)
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Very pleased with this app, exactly what I was looking for. Makes it easy to export product data as csv file, update then re-import. Can save preferred settings for the fields you want, making everything simple.
works like it should
We wanted to test importing a CSV file from an FTP server. During setup, we selected FTP as the source—boom, requires a premium subscription (€10/month). Fine, we activated it. Then we added the source—boom again, it's a custom CSV, so now it's €20/month.
No trial period, no chance to test before paying. This kind of pricing model feels deceptive and frustrating. If you're considering this app, be prepared to pay just to see if it even works for your needs. Not recommended.
We're truly sorry for any frustration this caused and appreciate your honest feedback.
Our pricing and features are listed on our Shopify product page and the plans section of the app, but we understand you might have missed it or it was unclear to you.
We'd love the opportunity to make things right and help in any way we can. Could you please reach out to our support team at https://www.webtoffee.com/contact/. We're happy to discuss this further.
Your feedback is valuable to us, and we appreciate the chance to improve.
Great app and super customer service! I had a very detailed questions that required the development team to get involved but they solved it within 24 hours!
I had to create +1000 collection pages, this worked perfectly.
The StoreRobo Import & Export App for Shopify is a game-changer for managing store data efficiently. Its straightforward interface allows for seamless importing and exporting of product information, saving valuable time. The app supports various file formats and ensures data accuracy, making bulk updates hassle-free. StoreRobo has significantly streamlined our inventory management processes, and its reliability and ease of use make it a must-have for any Shopify store. Highly recommended for anyone looking to simplify data handling.
The app is super useful and the team is always very fast to reply and eager to help on any topic. I recommend.
Thank you so much for your review!
We're thrilled to hear that you find our app super useful and that our team's responsiveness and eagerness to assist have made a positive impression on you.
If you ever need anything else, don't hesitate to reach out!
Its work great for me, My client website has 300 smart collections. I try to add all manully but its taking too much time. then i got this apps and its work for me,
The response time from the support team in India is excessively long. Every day, valuable time is wasted on a single sentence, with constant back and forth replies. It would be greatly appreciated if you could align with the U.S. time zone to ensure that your customers do not have to wait an entire day for an unhelpful reply. It has been a whole week since we installed your app, and yet you have not assisted us in setting up the FTP, despite our continuous requests for the past week!
We sincerely apologize for the frustration you experienced with our support team's response time and the difficulties you faced setting up the FTP server.
We understand your disappointment with the lack of immediate chat support and the delay in receiving assistance. We acknowledge your point regarding time zone differences and the inconvenience it caused. We are actively working on improving our support availability to better serve customers across various time zones.
While we sent an email from support@webttoffee.com on May 20th to offer assistance, we haven't received a response yet. It's possible the email might not have reached your inbox due to potential spam filters or other technical reasons.
To ensure you receive our support, we'd like to follow up and offer further assistance with setting up the FTP server. Could you please get in touch with our support team via support@webttoffee.com or check for an existing email from this address and connect with us so that we can help you solve this issue?
We value your feedback and appreciate your patience. We're committed to providing a better experience for all our customers.
Import / Export von Preisen über eine CSV Datei wird überhaupt nicht unterstützt obwohl das Pro Abo gebucht wurde für 20€
Somit leider nicht zu gebrauchen.
We're sorry to hear you had trouble with exporting and importing product prices using our app. We checked the records and noticed you have recently done exports using the app and the prices are successfully exported to the CSV file. If you could brief us the exact issue you are facing with the prices we can help you with it.
Our support team has reached out to you via email from support@webtoffee.com regarding this issue, and we’d love to work with you to resolve it. If you could get in touch with our support team, we’re here and ready to help make sure everything runs smoothly with StoreRobo.