StoreRobo Import Export Suite

StoreRobo Import Export Suite

Reviews (19)

Overall rating
3.9
Counts per rating level
  • 68% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 26% of ratings are 1 stars
February 26, 2025

We wanted to test importing a CSV file from an FTP server. During setup, we selected FTP as the source—boom, requires a premium subscription (€10/month). Fine, we activated it. Then we added the source—boom again, it's a custom CSV, so now it's €20/month.

No trial period, no chance to test before paying. This kind of pricing model feels deceptive and frustrating. If you're considering this app, ...

Rollei
Germany
28 minutes using the app
WebToffee replied February 28, 2025

We're truly sorry for any frustration this caused and appreciate your honest feedback.
Our pricing and features are listed on our Shopify product page and the plans section ...

May 22, 2024

The response time from the support team in India is excessively long. Every day, valuable time is wasted on a single sentence, with constant back and forth replies. It would be greatly appreciated if you could align with the U.S. time zone to ensure that your customers do not have to wait an entire day for an unhelpful reply. It has been a whole week since we installed your app, and yet you have ...

Monaco Jewelers
United States
6 days using the app
WebToffee replied May 24, 2024

We sincerely apologize for the frustration you experienced with our support team's response time and the difficulties you faced setting up the FTP server.

We understand your ...

November 11, 2024

Import / Export von Preisen über eine CSV Datei wird überhaupt nicht unterstützt obwohl das Pro Abo gebucht wurde für 20€
Somit leider nicht zu gebrauchen.

alarm-laden.de
Germany
20 days using the app
WebToffee replied November 13, 2024

We're sorry to hear you had trouble with exporting and importing product prices using our app. We checked the records and noticed you have recently done exports using the app ...

March 18, 2024

Shopify limits the number of products. when you import products!

I have 50k products so I chose the 50k package but can only import 1000 products because shopify limits the products, if you don't use shopify plus then don't buy this app! it will waste money and time

BookGuyZ
United States
12 days using the app
WebToffee replied March 20, 2024

Hi there,

Thanks for your feedback.

It's important to clarify that the 1,000 product limit you're experiencing is actually a Shopify API restriction, not a limitation of the ...

April 18, 2023

Not sure what I am doing wrong, there are not a lot of options to choose from . It is not exporting shopify meta fields.

Perfumes Los Angeles
United States
About 16 hours using the app
WebToffee replied April 19, 2023

UPDATE: We would like to inform you that our app now includes support for Shopify meta, as well as some additional fields.

We're also thrilled to announce that more features ...