Subify Subscriptions App

Subify Subscriptions App

Reviews (583)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management, noting its user-friendly interface, affordability, and quick setup, often under 20 minutes. It supports both digital and physical products with customizable subscription widgets. Exceptional customer service, particularly from staff members like Melika and Nareh, is frequently highlighted for responsiveness and efficiency, making it a valuable tool for enhancing subscription services.

June 17, 2024

Overall it is very easy to set up and it looks clean and modern. It works for us 95% perfectly. There are a couple of things I wish it did better like allowing users to add products to their existing subscription. If a person updates their email in shopify it does not update in subify. Support is quick. Overall I'm pretty happy with the app and it has increased our monthly revenue for sure.

Gluten Free Remedies
United States
5 months using the app
Subify Subscriptions App replied June 26, 2024

Thanks for this amazing feedback! Understanding what exactly merchants need from a subscription app is crucial for us to keep making Subify better and better.

July 23, 2024

The staff are a great help and pretty quick as the app is okay but comes with limitations that are not explained properly at the outset. Its pretty good but you have to make some work a round's which seem simple but would have thought they could have had it covered. Haven't used it yet but will submit an update when i do.

Dayfuel
Australia
13 days using the app
August 6, 2024

Great app for managing magazine subscriptions in Shopify. Would like to see a few more customization features for users but overall the team is very responsive, and committed to helping get you up and running.

BiaBody Shop
United States
About 1 month using the app
September 28, 2024

The app is very easy to add on the store. The interface is easy to use.

The customer service is great. After installed the app, I had a few questions, the live chat person answered / solved questions right away.

We have to choose a higher (more pricey) plan to take out the "powered by Subify" link. ---- This is the only reason I gave it a 4 star rating.

SpiraVeg
Canada
About 4 hours using the app
August 7, 2024

The after-sales service is very good, a big thank you to Mason!

DEPOZ
France
5 days using the app
May 29, 2024

getting help from a person was a little to much wait time for my liking

Suplo
Mexico
5 months using the app
Subify Subscriptions App replied June 27, 2024

We're sorry you had that experience and we'll make sure our team reaches out to you super fast in case you need support again.

September 12, 2024

Je tiens à exprimer ma gratitude envers l’équipe de Subify. Le sav est vraiment génial et fait exactement ce dont nous avons besoin pour notre boutique. Malgré un léger délai, probablement dû à une forte demande et beaucoup de travail, je suis impressionné par leur engagement et leur dévouement à résoudre nos problèmes.

Le service client est exceptionnel. Ils sont non seulement sympathiques mais aussi très investis dans l’accompagnement et la résolution de nos soucis. Une mention spéciale à Sam, avec qui j’ai eu le plaisir de discuter. Il a été incroyablement utile, professionnel et attentif à mes besoins. Son aide a été précieuse et a grandement facilité notre expérience avec Subify.

Merci à toute l’équipe pour votre soutien et votre excellent service !

My Store
France
5 days using the app
July 22, 2024

good support

WildBrews
Lithuania
4 days using the app
August 4, 2024

It is fairly simple to use.

Rooted By Faith Designs
United States
About 2 hours using the app
April 9, 2024

I have just now downloaded this app and had immediate support provided which was greatly appreciated. I am extremely happy I've chosen this app. Would be happy to give another review at a later time once I've had a couple of months to try it out more and get a better idea of how the app works so I could provide better feedback.

Stacey's Kindness Candles
Canada
27 minutes using the app
Subify Subscriptions App replied May 12, 2024

Thanks for recommending us! In your way to growth, count on our help.