Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and user-friendly interface, which aids in creating and managing subscription models. It's praised for boosting recurring revenue, offering customizable designs, and compatibility with other apps. The responsive and expert customer support is highly valued. Merchants also commend the app's reliability, free plan options, and continuous updates. Increased subscription rates and well-received discounts and promotional offers are also noted benefits.

September 22, 2023

Good app, good customer service.

I wish they didn't have a ton of tiered pricing. I'm missing the analytics aspect but dont wanna upgrade.

United States
5 months using the app
August 30, 2023

Great support, didn't end up having the capabilities we required but I was able to find that out quickly due to their support staff being readily available.

Rating four stars as they didn't have the functionality to build a box for my customers and subscribe. It seems like a great app for subscriptions otherwise.

Sunbeam Candles
United States
2 days using the app
August 22, 2023

Great app and interface to work with. Still missing a few features but overall covers the basics. Customer support is outstanding.

11 days using the app
July 20, 2023

I'm only giving this a 4 star because they have been very responsive to my questions. I haven't hit the go button on the subscription service yet. But so far they have been great with the help. I can update later on once I make it a go. Nareh and Mohsen have been very helpful.

Afresh Culture
United States
5 months using the app
May 11, 2023

Nice lil' app, there is some room for improvement in the setting's UI from my point of view but it does the job really well. Plus, it's now translatable for website that have multiple languages, which is nice!

My American Shop France
5 months using the app
April 27, 2023

I just downloaded this app on to my store and so far so good! I'm not real tech savvy and I absolutely hate when I have to add coding so I was so happy that the setup process did not require much. The support team were also on point even tho the setup is easy as I stated I'm not tech savvy lol. I'm giving 4 stars for now but I think 5 stars may be on the horizon...

Luxe Locks
United States
3 months using the app
Edited April 8, 2023

the chat service is reactive and serious ! moreover they helped me a lot to create the perfect plan. thank you

Maison Divination
8 months using the app
Subify replied March 28, 2023

Dear Idriss, I am Koorosh, the Managing Director of Subify. We apologize deeply for the inconvenience caused to you by our service. As mentioned by Yasaman during our chat, we are unable to remove the Subify invoice from your Shopify account ourselves. However, please note that you will not be charged as the plan has been canceled. In such situations, we have requested assistance from Shopify support to remove the invoice on our behalf. To address this matter, we have reached out to Shopify and are keeping you in the loop. We will make every effort to expedite this matter and ensure that Shopify resolves the issue as quickly as possible.

October 25, 2022

I'm trying this app out for my new subscription website. While the initial install did not work, it was easy to contact support and they were able to quickly resolve my issue to my satisfaction.

Pet Subscriptions
United States
4 months using the app
Subify replied November 14, 2022

We are grateful that you took the time to leave us a review. It is good to hear that you had a smooth experience contacting our support team. Some store themes require a little extra attention for widget setup; that's why the widget was not showing when you installed us.
Our team is here for you if you need anything.

November 4, 2022

Very helpful and response, but aesthetically need to improve and there are not many subscription options. But a great way to start as they help you to customize your widget.

Drop Drip Dip
24 days using the app
Subify replied November 14, 2022

Thank you so much for taking the time to leave us a review. We are glad you had a smooth experience contacting our support team. Your feedback helps us to improve our service.
Lots of new features are added to Subify every week. You can also request specific features within the app, and our product team will review them to see where they fit into our product road-map.
Our team is here for you if you need anything.