Subify Subscriptions App

Subify Subscriptions App

Reviews (678)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for its effective subscription management tools, noting its ability to enhance customer satisfaction and retention, which boosts monthly revenues. They praise its comprehensive features like customizable widgets, product swaps, and trial periods, all within a user-friendly interface. The smooth integration and reliable performance of the app are also highlighted. Additionally, the customer support is commended for being responsive and knowledgeable, providing real-time assistance via live chat.

September 15, 2024

Subify is an exceptional app for managing subscriptions on Shopify, and my experience with it has been overwhelmingly positive.

The migration process was remarkably easy, allowing me to transition my existing subscription setup without any hassle. Subify's onboarding is designed to be user-friendly, making it simple to create and manage subscription plans in just a few minutes. The app's intuitive interface means that even those who are not tech-savvy can navigate it with ease, which is a significant advantage for busy merchants.

One of the standout features of Subify is its customer service. The support team is incredibly responsive and knowledgeable. Whenever I had questions or needed assistance, they were quick to provide help, often resolving my issues within minutes. This level of support is crucial for maintaining smooth operations, especially when dealing with subscription-based products. The staff, particularly Melika, went above and beyond to ensure that I was satisfied with the setup and functionality of the app.
Overall, Subify not only simplifies subscription management but also enhances customer satisfaction through its robust support system. I highly recommend it to anyone looking to implement or improve their subscription services on Shopify.

ratbone skinny
United States
About 1 year using the app
October 28, 2024

We’ve been using this app for a while now, and it has been an absolute game-changer for our website. From the start, it’s clear that the team behind this app knows exactly what businesses need to run a smooth and efficient subscription service.

The installation process was seamless, and setting up our subscription products was intuitive – no headaches or technical issues. What we appreciate the most is the flexibility it offers. Whether it's recurring billing, product swaps, or trial periods, Subify gives us complete control over how we tailor subscriptions to our customers' needs.

The app runs smoothly in the background, and we’ve noticed an immediate impact on customer satisfaction and retention. The customer support team is incredible, too! They are quick to respond and extremely helpful with any customizations or questions. It feels like they truly care about our success, not just providing a service.

If you’re looking for a subscription app that "gets the job done" and offers a great user experience for both your team and your customers, look no further than Subify. We highly recommend it!

Al's Cookie Mixx
United States
3 months using the app
November 7, 2024

We had an issue that wasn't working on mobile but the team were able to quickly come in and fix it straight away. Also we have been constantly growing our revenue as this is an easy and straightforward app to use. Highly recommend.

Trackershop
United Kingdom
3 months using the app
November 10, 2024

I am very pleased with the customer service provided by the Subify team! From the start, they were extremely attentive and quick to resolve my questions. Every step of the support process was clear, and I felt they genuinely cared about ensuring a great experience for me. Additionally, the team demonstrated a deep understanding of the app and its features, which gave me even more confidence in the service. I highly recommend Subify not only for the convenience of the app but also for its excellent customer support. Thank you so much!

Sphiria Cosmetics
Switzerland
2 months using the app
October 27, 2024

I absolutely love this app! the customer service is also really fast. Aliya also helped me customize the widget like I had in mind. Thank you again Aliya, my website look so much better now. Best subscription app in shopify by far

PÜRE
Canada
3 months using the app
September 18, 2024

I am only using the basic functionality right but as a small startup new to the ecommerce world, this has been by far the best experience I have had so far. there support and tutorials are great, and every time i have a question no matter difficulty I am able to chat with a person who will give me real time answer, they even opened my account early on to make sure everything was set up correctly, and before reaching out to them helped me answer questions I had not asked yet. If they provide this level of customer service for a small start up with barley any subscriptions, I can not imagine how great they would be once we have 100s or 1000s, this is probably my favorite app to with, and its all because of their stellar customer service.

Charm & Ember
United States
About 1 month using the app
October 4, 2024

I highly recommend this app for any Shopify store looking to add subscriptions. It’s a powerful tool with excellent features, and the ability to allow customers to modify their subscriptions without canceling is a huge win. My business has seen a significant increase in recurring revenue thanks to this app!

Patriot Crew
United States
2 months using the app
October 16, 2024

Brilliant - Subify helped us customise our subscription widget to look exactly how we wanted. Really appreciate the excellent service!

Wassen Nutrition
United Kingdom
11 months using the app
September 9, 2024

Subify is a great, intuitive and feature rich platform. I have used several others for subscription businesses and this is my favorite. Much less of a hassle than ReCharge, which used to be my go-to. Now I'll continue using Subify. Also, their customer service is really responsive and helpful. 5/5 stars.

janetlayugfitness.com
United States
4 months using the app
October 29, 2024

Quick and responsive customer service that is actually helpful. This app is really helpful for my small-business and I'm glad that they offer several different affordable options.

Obìa Olive Oil
United States
About 2 months using the app