Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and intuitive subscription management features. They highlight its high customization, seamless backend integration, and ability to boost sales and customer retention through recurring orders. The app's feature allowing customers to add products to existing subscriptions is also praised. Merchants commend the responsive customer service and constant updates. The app is seen as competitively priced and a valuable tool for businesses.

March 26, 2024

Amazing customer support! Quick response time with solutions to every concerns! Definitely recommend!

Ori Lifestyle
United Kingdom
8 months using the app
Subify replied April 7, 2024

Thanks for the recommendation! If you need any further assistance, we're here for you.

Edited April 11, 2024

Used it for a few weeks now, so far the support has been INCREDIBLE. Which is surprising for Shopify apps. Support is AWESOME, super fast, and super easy to contact, so far a 10/10 experience. I will update this review if my experience changes

Beloved Cheesecakes
United States
About 2 months using the app
Subify replied March 3, 2024

It never stops to delight us when we hear such positive and heartwarming feedback from you guys! Thanks for sharing and updating your experience!

May 10, 2024

I tested several apps for our requirements and looked for a solution that was as simple and quick to implement as possible and offered good opportunities for customisation. Subify did a really good job here. What really impresses me is the support! It took less than 5 minutes for my requirements to be finalised. This service should be a role model for many companies - thank you very much, @Sam

Kiwanda
Germany
3 days using the app
Subify replied May 12, 2024

Hello Sam! We're so happy we could help you create the subscription you wanted! Our customer care team is always here to help. So don't hesitate if you need more assistance.

March 29, 2024

The customer service is incredible. It's fast interaction and its on hands help within minutes. I got my concerns and questions answered and figured out. Hasti was the last representative that I used and she was amazing. I highly recommend this service, Thanks so much!

The Golfers Circle
Australia
About 1 month using the app
Subify replied April 7, 2024

We're so happy in the Subify family to see how you've got what you needed at the right time and rest assured will pass down your incredible feedback to the customer care team.

March 25, 2024

Our previous app is closing, so we chose Subify to be our next subscriptions app. Seller support is responsive and very helpful, especially during subscriber data migration.

Zenmen Health
United States
About 1 month using the app
Subify replied April 7, 2024

We know how crucial that phase is and we're happy to see you're satisfied with it. Thanks for your heartwarming message.

May 20, 2024

Quickest customer support I've experienced in my life, speechless to the level of help from the Subify team.

Mario Otero
United States
7 months using the app
March 6, 2024

So helpful when I came across problems the team were quick to sort it - a great user friendly App and so pleased to be using it in our new Shopify shop.
Just be Kind Dog Food

Just Be Kind Dog Food
United Kingdom
About 1 month using the app
Subify replied March 17, 2024

It feels amazing to walk the path of success and growth with our merchants. Thanks for the five stars and if you need any more help, we'll be on it ASAP.

May 10, 2024

This app will be very helpful for my business. I love that there is an option for customers to add products to their existing subscription. The customer service was amazing when I had questions, they answered right away. They helped me modify some settings in a few days only.

La Sage Camomille
Canada
1 day using the app
Subify replied May 12, 2024

It always makes us overjoyed when merchants find Subify easy to use and useful! We'll continue to support you anywhere you need and hope your business grows even more!

May 23, 2024

Very user-friendly and easy to implement. Customer support were very fast and attentive in asking all questions we had. Highly Recommended!!

Mane Europe
Czechia
27 days using the app
May 17, 2024

Support fixed my issue on Friday evening within 10 minutes! So far, amazing service! Thank you.

MarketMinds
Latvia
7 days using the app