Subify Subscriptions App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (685)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer satisfaction and retention, noting its user-friendly setup and modern interface. Key features include recurring billing, product swaps, and trial periods, all integrated smoothly with Shopify. The app's performance is reliable, and customer support is praised for being responsive and adept at resolving issues quickly. Merchants value the app for its comprehensive subscription management capabilities.
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Great app with intuitive functions to easily integrate with my Shopify store. Above all, I am impressed with the customer service - they went above and beyond to help me customize my subscription box to my liking. Thank you!
Thank you for your wonderful review! We're delighted Subify seamlessly integrates with your Shopify store - it's designed to match perfectly with any theme. Thrilled to hear our customer service helped you customize your subscription box. We're always here for you!
This app installed seamlessly onto my Shopify store quickly! I love the personalized attention I received from Sara to enhance the color options for the subscription buttons on my site! Truly professional white glove service.
Thank you, for the amazing review! We put in the work to keep you and all of our clients happy.
We also sent you an invitation link to our community. Hope to see you there :)
The customer service is very efficient and kind. Setting up the subscription plan was easy and pretty straightforward. New to the subscription world but so far enjoying it.
Thank you for your kind words and for sharing your experience with setting up your subscription plan using Subify! We're delighted to know that you found our customer service efficient and kind, and that the setup process was easy and straightforward. Our goal is to make the transition into the subscription world as seamless and enjoyable as possible for our users.
Welcome to the exciting world of subscriptions! We're thrilled to have you on board and are here to support you every step of the way. If you have any questions, need further assistance, or have feedback as you continue to explore, please don't hesitate to reach out. We're committed to ensuring your continued enjoyment and success with Subify.
Thanks again for choosing us and for your positive review!
First time trying out a subscription app and am impress by how easy it is to use. Team is also very fast in responding to any problems or questions that occur. Thank you!
Thank you for sharing your experience with us. It makes us happy and gives us energy. We hope you can continue getting good revenue from the subscription by using Subify.
Very well working app and a super helpful support team! Could not be happier with all the help I´ve gotten.
Thank you for your review! We're glad to hear that our app is working well for you and that our support team was able to provide you with helpful assistance.
We're committed to providing our customers with the best possible experience, and your feedback is greatly appreciated. Please don't hesitate to reach out if you need further assistance - we're here to help!
Incredible team and the support is beyond amazing. Yasaman from their team has been such a delight, and solved all of my issues in such a timely manner. Would highly recommend Sibify for any stores running subscriptions!
Great service and super helpful team.
I would recommend using this service if you'd like an easy to use subscription App.
Very seamless, quick and efficient. Double check to make sure everything was working properly and it was!
So far I'm happy with the app. There are some minor bugs but the customer services and the dev team are very active and quickly resolved my issues.
Hey there! We really appreciate the time you took to give us your feedback. We are striving to become better everyday and help our merchants grow even more. Thanks for the five stars!
I've been holding off doing a review about this api because the devil is often in the details and I want to post a review that encompasses the whole process from installation, customisation and application which I can now do.
PRO's
Easy to install & customise to match your store's look. You don't need to be a Dev!
Very responsive & supportive customer service. 10 out of 10.
Great agility. Subify have implemented several improvements & are developing more to give their users F&Bs they want to capture selling opportunities associated with subscriptions. Very proactive.
CONS:
Rebates instead of discounts. I was offered a discount to come on board for which I was very grateful as we're a start up needing to keep our overheads as low as possible. It wasn't explained at the outset the reduced cost offered was a rebate so the first fee was a shock. Shopify doesn't report rebates separately so my criticism was simply that discounts should be applied as reduced fees - not as rebates - so users can easily see what they're paying. That being said, after a few rounds of me grumbling about this, Subify offered me a reduced fee instead of a rebate but by then the transactions had been processed and I didn't want to circle back to uninstall the api and reinstall to make it happen.
Customer correspondence. Very early in we needed to access copies of correspondence sent to our customer following the subscription set up. It came to light that Subify only keeps customers records for 30 days and this customers correspondence had aged past that date. I complained. Subify changed. They now will offer blind copying of email correspondence to the main store email account.
Bottom line: Highly Recommended. Subify listens, learns, evolves. They are clearly committed to being the best. Even their Cons are Pros! Stop looking. You've found your subscription solution.