Subify Subscriptions App

Subify Subscriptions App

Reviews (685)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer satisfaction and retention, noting its user-friendly setup and modern interface. Key features include recurring billing, product swaps, and trial periods, all integrated smoothly with Shopify. The app's performance is reliable, and customer support is praised for being responsive and adept at resolving issues quickly. Merchants value the app for its comprehensive subscription management capabilities.

April 11, 2024

it is very easy to use and customize! This is exactly what I was looking for since I needed something with great features to create a membership.

Atarah's Atelier
United States
About 1 month using the app
Subify Subscriptions App replied April 17, 2024

It never fails to make our day when our merchants appreciate the time and effort we put in. Thanks!

June 22, 2022

Fantastic quality and quick responding support. Went above and beyond and improved things I didn't even ask or think about to be improved.

scentify.no
Norway
9 months using the app
Subify Subscriptions App replied June 26, 2022

Thank you so much for sharing your kind words! We are more than proud to see that you've been happy with the service. Please count on us in the future as well.

January 11, 2024

Without a doubt, one the easiest and smoothest customer service teams out there.

I wanted an amendment on one of the default email templates and it was dealt with quickly and hassle free from the Hengram team.

We are using Subify as a membership portal and they've been great to deal with from start to launching the membership programme. We've now launched with no issues, everything is working as it should.

Couldn't recommend Subify enough

Ace Disc Golf
United Kingdom
7 months using the app
Subify Subscriptions App replied January 28, 2024

We're incredibly grateful for your generous feedback and thrilled to hear about your smooth experience with our customer service team. It's our top priority to provide support that is not only efficient but also smooth, and we're glad that this was reflected in your experience.

We're also delighted to know that Subify has effectively supported your journey from inception to the launch of your membership program. Hearing that everything launched smoothly and is functioning as expected is the best outcome we could hope for.

Thank you for choosing Subify and for your high recommendation. We're committed to continuing to provide you with the best possible service and support as your business grows and evolves. Should you need any further assistance or have any more ideas for improvement, we're just a message away!

July 4, 2023

bon service client, ils ont su s'adapter à nos demandes et trouver les bonnes solutions pour notre entreprise

Pureva
France
8 months using the app
Subify Subscriptions App replied January 28, 2024

Nous sommes ravis d'entendre que notre service client a su répondre à vos demandes et trouver les solutions adaptées à votre entreprise. Votre satisfaction est notre priorité, et nous sommes là pour vous aider à réussir. Si vous avez d'autres questions ou besoins à l'avenir, n'hésitez pas à nous contacter. Merci d'avoir choisi Subify!

Edited May 4, 2023

AMAZING customer service!! This app isn't easy to figure out at times, and anytime I needed a question answered, or simply reassurance knowing I was doing things correctly, I had someone answering me quickly. Even at 10 PM at night! It's nice knowing that even when you're working your small business later in the evening, someone is there to help you out, and you don't have to wait until the next day to get answers. Can't wait to launch my subscription using Subify!

LadyCrimsonClothEmporium
Canada
8 months using the app
Subify Subscriptions App replied May 11, 2023

We appreciate your valuable feedback and wonderful review! Your kind words about our customer service are truly uplifting. We're constantly working to enhance Subify and make it even more user-friendly for everyone. Your support and enthusiasm in launching your subscription using Subify mean a lot to us. If you ever have any further questions or need assistance along the way, please don't hesitate to reach out. We're here to ensure that your experience with Subify is nothing short of fantastic. Thank you for choosing us as your platform!

August 13, 2023

Great customer service, fully customisable app.

The Original Maids of Honour
United Kingdom
8 months using the app
Subify Subscriptions App replied January 28, 2024

Thank you for your positive feedback! We're thrilled to hear that you've had a great experience with our customer service and appreciate the customization options available in our app. If you have any specific customization needs or further questions, please don't hesitate to let us know. We're here to assist you in tailoring Subify to your preferences. Your satisfaction is our priority!

March 12, 2024

Customer service out of this world. They helped with custom css that I didn't know.

Suplimight
United States
4 months using the app
Subify Subscriptions App replied March 17, 2024

We're really overjoyed to to hear that our customer care has put in time to find a customized solution for you and you're happy with it! Anything else you need help with, just give us a notice and we'll be on it.

January 16, 2023

The guys at subify are great and very helpful! Mohsen was very helpful and customised my widgets to match my store them. I would highly recommend this app!

Impact Candles
Australia
8 months using the app
Subify Subscriptions App replied January 18, 2023

Thank you for the positive feedback! We're glad to hear that our team, specifically Mohsen, was able to assist you in customizing your widgets to match your store theme.

January 2, 2024

Not try yet the service...but the team are very professional and available to answer all my questions. I recommend it

PLS Cosmetics
France
7 months using the app
Subify Subscriptions App replied January 7, 2024

Thank you for sharing your experience with our team! We're thrilled to hear that you found our staff professional and responsive to your queries. Our team is dedicated to providing the best service possible, even before you begin using Subify. We hope that when you do try our service, it exceeds your expectations just as our team has. Looking forward to hearing your thoughts on Subify once you've had the chance to experience it fully. Thank you for recommending us!

November 27, 2023

Great app, customer service is very quick, helpful and efficient - after hunting for weeks for a good subscription app I stumbled upon Subify. I was lucky enough to have started a chat with Aliya, a very helpful person that helped us so quickly! Thank you again!

LuxeMED
Australia
7 months using the app
Subify Subscriptions App replied January 3, 2024

We're so pleased to hear that you've had a great experience with our app and our customer service team! It's wonderful to know that our efforts to provide quick, helpful, and efficient support have made a positive impact on your experience with Subify.

We're especially glad to hear about your interaction with Aliya. We pride ourselves on having a dedicated team, and it's always rewarding to hear when a team member has gone above and beyond. Your kind words will be passed along to Aliya as a testament to her hard work and commitment to helping our users.