Subify Subscriptions App

Subify Subscriptions App

Reviews (685)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer satisfaction and retention, noting its user-friendly setup and modern interface. Key features include recurring billing, product swaps, and trial periods, all integrated smoothly with Shopify. The app's performance is reliable, and customer support is praised for being responsive and adept at resolving issues quickly. Merchants value the app for its comprehensive subscription management capabilities.

February 28, 2024

La aplicación es sencilla de utilizar y cualquier problema que e tenido o no e entendido algo me han ayudado en un momento por el chat.

Ciano Coffee
Spain
3 months using the app
Subify Subscriptions App replied March 3, 2024

¡Gracias por compartir tu experiencia con Subify! Nos alegra mucho saber que encuentras nuestra aplicación fácil de usar y que nuestro equipo de soporte ha estado ahí para ayudarte rápidamente a través del chat siempre que lo has necesitado.

December 31, 2023

Very helpful in setting up our first subscription, nothing was too much trouble.

Glosters
United Kingdom
5 months using the app
Subify Subscriptions App replied January 7, 2024

Thank you so much for your positive feedback! We're thrilled to hear that you found our service helpful in setting up your first subscription. Our team is dedicated to ensuring that your experience with Subify is seamless and supportive. If there's anything else you need or any questions you have, please don't hesitate to reach out. We're here to help with anything you need. Thanks again for choosing Subify!

June 23, 2023

After checking a couple of options for a suscription App, I choose that one and so far I can tell I'm very surprised of how easy it is to set it up. What I appreciated the most was the Narge's help for every little detail. She offered me many aesthetically implementation so the design would look nice on the website. I'm very pleased with my experience so far !!

Laumara
Canada
6 months using the app
Subify Subscriptions App replied June 25, 2023

Thank you so much for your fantastic review! It's awesome to hear that you're finding our app easy to set up and use. And yes, Narge is a gem - we're lucky to have her on our team! We're always here to help make your website look its best and sell more subscription products. Enjoy using the app, and don't hesitate to reach out if you need anything else. Cheers!

August 16, 2022

This helpful is great and is only improving even more every time we chat. Fast replies, easy navigation, and great customer service!

Xcellent Nutrition
United States
6 months using the app
Subify Subscriptions App replied August 18, 2022

Thank you for taking the time to provide a rating. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers :)

Edited December 18, 2023

Fantastic customer support and easy set up. The customer support team cares about getting Subify set up for your business and finding solutions.

Daily Deficit
United States
6 months using the app
Subify Subscriptions App replied January 3, 2024

We're thrilled to hear that you had a fantastic experience with our customer support and found the setup process for Subify to be easy. Our team is dedicated to not just assisting with the setup but also ensuring that Subify works effectively for your specific business needs. Knowing that you felt cared for and supported in finding solutions is incredibly gratifying for us.

June 4, 2023

Excellent customer service. Melika helped me so so much and when above and beyond. gave me really good recommendations, couldn't be happier. Thank you

Aromas By LUMA
United States
6 months using the app
October 23, 2023

I have been absolutely thrilled with Subify.

To give some context, I created my first subscription and was originally signed up with a different subscription app (the 'big one' from the app store). The NIGHT BEFORE my big launch, I realized that the other subscription app wasn't working properly in my store.

I decided to switch to Subify 8 hours before my big launch. Their customer service team was INCREDIBLE and was helping me in real time. Their support was 11/10- everyone was extremely informative and helped me set up my account in just 2 hours.

My launch was sooooo easy and after 3+ weeks of using Subify- I'm thrilled with the results. It's truly the best subscription app on the Shopify app store.

My customers love it and I've had no problems with the integration to my store.

If I could give Subify 6 stars, I would!

The Color Palette Studio
United States
6 months using the app
Subify Subscriptions App replied January 3, 2024

We are absolutely delighted to hear about your wonderful experience with Subify, and we're thrilled that we could be a part of your successful launch! Knowing that you switched to our app just hours before your big moment and everything went smoothly is incredibly gratifying for our team.

Your kind words about our customer service team mean the world to us. We pride ourselves on providing real-time, informative support, especially in critical situations like yours. It's fantastic to hear that our team's efforts enabled you to set up your account swiftly and effectively, ensuring a seamless launch.

As a fun fact, we just finished our 2023 recap and learned that on average, it takes 7 minutes after installation for merchants to set up their first subscriptions! and we're really thrilled to have created such easy set-up experience.

July 28, 2023

Nera is so helpful to make changes for me. Amazing customer service! This is an app you need to install.

MELO™️ BEAUTY STORE
United States
6 months using the app
Subify Subscriptions App replied January 7, 2024

Thank you for your amazing review and for highlighting Nareh's assistance! We're so glad to hear that she was able to make the necessary changes for you and that you experienced the level of customer service we strive for at Subify. Our team, including Nareh, is dedicated to providing support that is not just helpful, but also proactive and attentive to our users' needs.

We're thrilled that you recommend Subify and appreciate your confidence in our app. Remember, our team is always here to assist you with any further modifications or questions you might have as you continue to use Subify.

Thanks again for choosing our app and for sharing your positive experience with our community!

August 25, 2023

It a good service. Not perfect, but really nothing is yet, and they are working hard to make it excellent. I still gave it a 5 star review because their customer service (chat) is superb. I've tried a couple other Shopify apps for managing subscriptions and like Subify the best.

LifeFlix
United States
6 months using the app
Subify Subscriptions App replied January 4, 2024

Thank you so much for your honest feedback and the 5-star review! We're thrilled to hear that you find our service good and our customer support superb. Our team is dedicated to continuous improvement, and we're glad that our efforts to make Subify excellent are resonating with you.

We understand that perfection is a moving target, especially in the ever-evolving landscape of e-commerce apps. Your acknowledgment that we're working hard in this direction is greatly appreciated.

It's also wonderful to know that, after trying other options, Subify stands out as your preferred choice for managing Shopify subscriptions. We're committed to maintaining and enhancing the quality of our service and support to ensure that we continue to meet and exceed your expectations.

Please don't hesitate to reach out if you have any suggestions, need assistance, or have further feedback. We're here to support you and value your insights as part of our journey towards excellence. Thanks again for choosing Subify!

October 11, 2023

La app es muy fácil de usar e intuitiva.
Me gusta que tenga un plan gratuito que permite probar la aplicación y ver su utilidad. Aún teniendo el plan gratuito la atención al cliente es muy cuidada y atenta.
Tiene la posibilidad de integrar con varias apps como Klaviyo, Mailchimp...lo cual es muy positivo.
La recomiendo 100% para negocios que les interese promocionar sus productos mediante suscripciones.

Glorioso Super Nutrients
Spain
6 months using the app
Subify Subscriptions App replied January 4, 2024

¡Estamos muy agradecidos por su maravillosa reseña y recomendación! Es fantástico saber que Subify te resulta fácil de usar e intuitivo. Nuestro objetivo es hacer que nuestra aplicación sea accesible para empresas de todos los tamaños y nos alegra que el plan gratuito le haya brindado la oportunidad de explorar sus funciones y utilidad. Creemos que un servicio de atención al cliente de calidad debe estar disponible para todos nuestros usuarios, independientemente de su plan, por lo que sus comentarios sobre nuestro atento soporte son especialmente alentadores.