Subify Subscriptions App

Subify Subscriptions App

Reviews (686)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer satisfaction and retention, noting its user-friendly setup and modern interface. Key features include recurring billing, product swaps, and trial periods, all integrated smoothly with Shopify. The app's performance is reliable, and customer support is praised for being responsive and adept at resolving issues quickly. Merchants value the app for its comprehensive subscription management capabilities.

February 19, 2024

I am using this app to manage subscriptions for a new shopify store I am starting for digital content. So far it's been very easy to use and manage but the chat support to help me though specific scenarios as I test things for launch has been invaluable. Look forward to seeing how this app evolves over time.

Intelligent DFS
United States
3 months using the app
Subify Subscriptions App replied March 3, 2024

We're so proud that you've chosen Subify for your store and even more delighted to hear that we've been able to help you navigate through your launch. Thanks for the five stars and please do not forget that we're always here to make sure your growth happens smoothly!

February 24, 2024

easy to use

iris108
Qatar
3 months using the app
Subify Subscriptions App replied March 3, 2024

So glad to hear you could easily find your way around Subify and thanks for the five stars!

May 10, 2024

I tested several apps for our requirements and looked for a solution that was as simple and quick to implement as possible and offered good opportunities for customisation. Subify did a really good job here. What really impresses me is the support! It took less than 5 minutes for my requirements to be finalised. This service should be a role model for many companies - thank you very much, @Sam

Kiwanda
Germany
3 days using the app
Subify Subscriptions App replied May 12, 2024

Hello Sam! We're so happy we could help you create the subscription you wanted! Our customer care team is always here to help. So don't hesitate if you need more assistance.

December 8, 2022

This app is great and has even better support! Yasaman is an excellent Subify representative. She acts quickly and delivers results.

DigiBox.ca
Canada
5 months using the app
September 15, 2023

So far, so good with Subify.

We were looking for a simple to use and effective tool to add subscriptions to a select number of products within our store. Subify ticked the boxes for us.
We were up and running within moments thanks to a handy youtube video that was offered upon install of the app.

When we did have a small issue with layout, the help team had it fixed within minutes. Very impressed!

Peter,
Refractometer Shop

Refractometer Shop
United Kingdom
5 months using the app
Subify Subscriptions App replied January 7, 2024

Hi Peter,

Thank you for taking the time to leave such a positive review! We're thrilled to hear that Subify has been a good fit for your needs, offering both simplicity and effectiveness for your subscription services. It's great to know that our YouTube tutorial helped you get up and running quickly – we always strive to make the setup process as smooth as possible.

We're also glad that our support team was able to promptly resolve your layout issue. Your satisfaction and a seamless experience with Subify are our top priorities.

If there's anything else we can assist you with, or if you have any suggestions on how we can make Subify even better, please feel free to reach out. We're always here to help and looking forward to supporting your store's growth!

Edited June 25, 2023

Melika went OVER & BEYOND for me today, especially considering that I am on the free plan! She helped with customizing my widget to match my business and theme colors! Sooo satisfied with my customized widget and Melika answered all of my questions and even offered my a GREAT discount for the upgraded plan. I really appreciate their customer service! A++!! SO glad I downloaded this app! Easy on my end and will be easy for my customers in making changes on their end. Just wish the free version also had customer access to change delivery dates - but I'm sure in due time Subify will have that available as well. Thank you much!

Jubilee's Pot Pies
United States
4 months using the app
Subify Subscriptions App replied January 8, 2024

We're absolutely thrilled to hear about your positive experience with Melika and Subify! It's our top priority to ensure our users, whether on a free or paid plan, receive exceptional support. We're glad that the customization of your widget has matched your business aesthetics seamlessly.

Your appreciation for our customer service and the functionality of our app means a lot to us. We always strive to offer value that exceeds expectations, and it's great to know that our discount offer for the upgraded plan was well-received.

Regarding your feedback on the free version's feature for changing delivery dates, we truly value your input. It's insights like yours that help us grow and improve. We're constantly working on enhancing our features, and we’ll definitely consider this for future updates.

November 20, 2022

So far this app is exactly what I need for my store. Narges went above and beyond to help me set it up and answer my questions

Crazy Eights Sublimation Blanks and More
United States
4 months using the app
Subify Subscriptions App replied November 28, 2022

Thanks so much for taking the time to leave us this review! We appreciate it

June 22, 2023

Really helpful and super friendly customer service! The tool is easy to use. It is still in development since it's a start-up, but nice to see that the team keeps adding new features as they go. :)

plagnifique.co
Netherlands
4 months using the app
Subify Subscriptions App replied June 25, 2023

Thanks for your positive feedback. We're pleased you find our service helpful and our tool user-friendly. We're continuously improving and appreciate your support as we add new features. Thank you.

January 12, 2023

The customer service is great! The app works well. Our customers like getting subscriptions. We wish there was a way to adjust the frequency of the subscriptions. Fortunately, they're able to get it done whenever we reach out. Thank you!!

RESPECTED ROOTS
United States
4 months using the app
Subify Subscriptions App replied January 18, 2023

Thank you for taking the time to leave a review for Subify subscriptions app. We're glad to hear that you've had a positive experience with our customer service team and that the app is working well for you. It's great to hear that your customers are enjoying the subscription feature.

We appreciate your feedback regarding the frequency of subscriptions and will take it into consideration as we continue to improve and develop the app. We're glad to hear that our customer service team is able to help you with adjustments when needed.

Thank you for choosing Subify and for your support.

November 2, 2023

We are very happy with this app! The app installation and set up process was very easy and user friendly. The customer service team has always been there to help and answer all of questions and concerns. I would recommend the app 100%.

Sakura Toyland Wholesale
United States
4 months using the app
Subify Subscriptions App replied January 3, 2024

We are overjoyed to hear that you're very happy with our app and that your setup experience was easy and smooth. It's wonderful to know that our efforts to create a seamless experience are paying off.

Your kind words about our customer service team are greatly appreciated. We strive to be readily available to assist with any questions or concerns.