Subify Subscriptions App

Subify Subscriptions App

Reviews (687)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer satisfaction and retention, noting its user-friendly setup and modern interface. Key features include recurring billing, product swaps, and trial periods, all integrated smoothly with Shopify. The app's performance is reliable, and customer support is praised for being responsive and adept at resolving issues quickly. Merchants value the app for its comprehensive subscription management capabilities.

March 12, 2023

Subify has a wonderful customer support anytime I have a problem. They're extremely helpful and I truly recommend them

Pro Picks Sports
United States
3 months using the app
November 8, 2023

Very helpful customer support and a great add for our shopify store. Easy way to create and manage subscriptions for your products

Kedi Labs
United States
2 months using the app
Subify Subscriptions App replied January 4, 2024

We're thrilled to hear that you've had a positive experience with our customer support and that Subify has been a great addition to your Shopify store! It's fantastic to know that our platform has provided an easy and effective way for you to create and manage subscriptions for your products.

Our team is dedicated to making subscription management as seamless as possible for our users, so your feedback is incredibly valuable to us.

August 30, 2023

Shopify subscription app: Fast, friendly customer service. Impressive functionality. Highly recommended.

AtiGence
Latvia
2 months using the app
Subify Subscriptions App replied January 7, 2024

hank you for your fantastic review and for recommending our Shopify subscription app! We're thrilled to hear that you're impressed with the functionality and that you've experienced fast and friendly customer service. Our team works hard to ensure that our app not only meets but exceeds your expectations. Your feedback is greatly appreciated as it inspires us to continue improving and delivering the best possible service. If there's anything more we can do to enhance your experience or if you have any suggestions, please don't hesitate to reach out. We're here for you!

December 16, 2022

They helped me to customize the widget and had a really pleasant experience with them overall. I can only recommend them.

Shroove
United States
2 months using the app
December 2, 2023

The app and the customer service is wonderful so far! The customer service agent took my problem and turned it right around. Great service.

The Juice Box Shop
United States
2 months using the app
Subify Subscriptions App replied January 4, 2024

Thank you so much for your wonderful feedback! We're absolutely delighted to hear that both our app and customer service have met your expectations. Knowing that our customer service agent was able to quickly and effectively resolve your issue is incredibly gratifying for us. We pride ourselves on our ability to provide great service and turn around any problems our users might encounter.

Your satisfaction is our top priority, and we're here to ensure that your experience with Subify continues to be positive and beneficial. Please feel free to reach out if you have any more questions, need assistance, or have suggestions.

December 6, 2023

I am new to subify, and so was a little unsure around a few of the logistics. I used the chat and spoke to someone called Hasti, who was wonderfully helpful and answered all my questions quickly. A wonderful service this app provides, I am excited to explore this further.

Serenite Studios
United Kingdom
2 months using the app
Subify Subscriptions App replied January 4, 2024

Welcome to Subify, and thank you for your kind words! We understand that starting with a new app can bring its own set of questions and uncertainties, so we're delighted to hear that Hasti was able to assist you effectively through our chat service. It's wonderful to know that she could answer all your questions promptly and help you feel more comfortable with our app.

We're thrilled that you're excited to explore Subify further. Our aim is to provide not just a tool but also a service that adds significant value to your business. If you have any more questions, need guidance, or want to share your experience as you delve deeper into the features of Subify, please don't hesitate to reach out. Our team is here to support you every step of the way in making the most out of your subscription services.

May 21, 2023

I'm still testing but until now I feel that is a very good app and very quick and friendly customer service :).

chottomatte.nini
United Kingdom
2 months using the app
Subify Subscriptions App replied June 3, 2023

Thank you for the review!

We're here if you needed anything else.

October 4, 2023

Hasti was very helpful and got straight to the problem with the solution :)

COMPAINION
Ireland
2 months using the app
Subify Subscriptions App replied January 4, 2024

We're thrilled to hear about your positive experience with Hasti! It's fantastic to know she was able to quickly identify and solve the problem for you. Our team is dedicated to providing efficient and effective support, and it's always rewarding to hear when we've made a difference. Thank you for taking the time to share your feedback, and please don't hesitate to reach out if you need any more assistance.

March 6, 2024

So helpful when I came across problems the team were quick to sort it - a great user friendly App and so pleased to be using it in our new Shopify shop.
Just be Kind Dog Food

Just Be Kind Dog Food
United Kingdom
About 1 month using the app
Subify Subscriptions App replied March 17, 2024

It feels amazing to walk the path of success and growth with our merchants. Thanks for the five stars and if you need any more help, we'll be on it ASAP.

January 3, 2024

Deleram was great very patient!

fragrancewithher
United States
2 months using the app
Subify Subscriptions App replied January 7, 2024

Thank you for sharing your experience with Deleram! We're so pleased to hear that she provided you with great and patient service. At Subify, we value the importance of patience and thoroughness in our customer interactions, and it's fantastic to know that Deleram embodied these qualities.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to ensure your experience is as smooth and supportive as possible.

Thanks again for choosing Subify and for recognizing Deleram's efforts!