Subify Subscriptions App

Subify Subscriptions App

Reviews (685)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer satisfaction and retention, noting its user-friendly setup and modern interface. Key features include recurring billing, product swaps, and trial periods, all integrated smoothly with Shopify. The app's performance is reliable, and customer support is praised for being responsive and adept at resolving issues quickly. Merchants value the app for its comprehensive subscription management capabilities.

May 11, 2023

so far, Hasti has been absolutely amazing to work with, she has guided me through way more than she probably needed to! customer service alone defiantly earned it the 5 stars

That Sports Dude
United States
About 1 month using the app
Subify Subscriptions App replied June 2, 2023

Thank you so much for the great review. Delighted that are our customer service could bring you a 5-star experience.

November 23, 2023

Trés complet, merci Aliya !

BS shop
France
28 days using the app
Subify Subscriptions App replied January 28, 2024

Merci beaucoup pour vos gentils mots! Nous sommes ravis qu'Aliya ait pu vous aider efficacement. N'hésitez pas à nous contacter pour toute autre question.

Edited November 21, 2024

I've been a customer for 2.5 years. Excellent customer service. Easy app to use.

Sew Yours
United States
Over 2 years using the app
Subify Subscriptions App replied June 26, 2022

Dear Melissa, it has been our pleasure to assist you. Please feel free to contact us if you needed anything else, ever again!

October 29, 2023

Aliya is the absolute best! She talked me through how to set up different payment options like shipping monthly and prepaying 6 months. This app is also really user-friendly. At the end of our conversation, she looked through my listing to make sure it was correctly set up. I am truly grateful!

moonlit-visuals
United States
27 days using the app
Subify Subscriptions App replied January 3, 2024

Thank you so much for your wonderful feedback! We're thrilled to hear about your fantastic experience with Aliya. Her dedication to not only guiding you through the payment options but also ensuring that your listing was correctly set up exemplifies the level of care and attention we strive for in our customer service. Your appreciation for her assistance is greatly valued, and we'll make sure to pass on your kind words to Aliya.

We're also glad to know that you found our app user-friendly. It's our goal to create a seamless and intuitive experience for our users, and it's rewarding to hear that we're achieving that.

July 23, 2023

Melika has helped me set up my subscription service for my website with great patience and care, I'm so grateful to them and their team for the support in getting this launched!

Lily Papers Library
United States
25 days using the app
Subify Subscriptions App replied January 28, 2024

We're delighted to hear that Melika and our team provided you with great patience and care while setting up your subscription service for your website. Your success is important to us, and we're here to assist you every step of the way. If you have any more questions or need further support as your subscription service continues to grow, please don't hesitate to reach out. Thank you for choosing us, and we look forward to seeing your subscription service thrive!

July 4, 2023

Set up was the easiest thing ive done in my life. The subscription plans, just populated on the pages and were terrific out of the box. I've tried Bold, and I've tried Loop. I'm sticking with this one as the subcription teirs work better for how new my shop is. I need to trim cost where I can so i can just get off the ground.

I got an email with a beyond generous discount code % off for 6 months. the amount off I got really shows me that they care about my bottom line and want to get me off the ground with the least amount of financial burdens possible. Really appreciate this.

Draw Creative Journals
United States
24 days using the app
Subify Subscriptions App replied January 8, 2024

We're thrilled to hear that setting up Subify was the easiest task you've encountered - that's exactly what we aim for! It's great to know that our subscription plans integrated seamlessly with your pages and that our service suits your business needs, especially as a newer shop.

Understanding the challenges of starting and growing a business, we're committed to offering supportive pricing structures. We're so glad that the discount code we provided made a positive impact and demonstrated our commitment to your success.

Thank you for choosing Subify and for acknowledging our efforts to support your business financially. We're here to help you grow and are excited to be a part of your journey. If you have any questions or need assistance, don't hesitate to reach out.

Edited September 21, 2024

Such a great app! Very easy to navigate and the customer service was brilliant, especially Pearl she was very helpful. Recommended!

Gaia Filters
Ireland
About 2 years using the app
Subify Subscriptions App replied August 18, 2022

Hello,
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Thanks to Melika :)

September 23, 2022

We are in the process of installing this app now, it has gone very smoothly and we look forward to using the app more going forward. The support and response times have been really amazing and I hope that the app will perform similarly!

Rosetta Coffee Company
United States
Almost 2 years using the app
Subify Subscriptions App replied September 26, 2022

Thank you for the kind words! We’re so happy your visit at Subify went so smoothly. Would you mind sharing with your friends who are looking for a subscription tool, too? We’d love to continue providing great service to awesome customers like you. Thanks again!

August 15, 2022

Support responded in under 5 mins and was very helpful. 10/10 recommend. the software is easy to use for the most part when you get the hang of it. But support is helpful it setting it up.

Dominate Locally Marketing Co
United States
Almost 2 years using the app
Subify Subscriptions App replied August 18, 2022

Thank you for your kind review. Your feedback means a lot to us and we're glad to hear that you found it useful.
Hope your day is as awesome as you!

June 1, 2023

Excellent customer service. Helped me setup the subscription the way I wanted. Would recommend to anyone!

BeanBuzz
United States
20 days using the app
Subify Subscriptions App replied June 3, 2023

Thank you for the review!

We're glad that you could setup your subscription easily with Subify. We're here if you needed anything else.