Subify Subscriptions App

Subify Subscriptions App

Reviews (684)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer satisfaction and retention, noting its user-friendly setup and modern interface. Key features include recurring billing, product swaps, and trial periods, all integrated smoothly with Shopify. The app's performance is reliable, and customer support is praised for being responsive and adept at resolving issues quickly. Merchants value the app for its comprehensive subscription management capabilities.

November 23, 2023

I highly recommend the Subify app! Their customer support is exceptional. They not only assisted me with implementing a subscription model that I thought was impossible but also guided me on how to do it myself in a straightforward manner. Outstanding service!

Allsafe Home Solutions
United States
About 2 months using the app
Subify Subscriptions App replied January 4, 2024

Thank you so much for your enthusiastic recommendation and kind words about our customer support! We're overjoyed to hear that we could help implement a subscription model that fits your needs, and even more so that we could empower you with the knowledge to manage it yourself. Our goal is always to provide outstanding service and make complex processes straightforward for our merchants.
Your feedback is incredibly appreciated, and it motivates us to keep raising the bar. Please feel free to reach out if you need any more assistance or guidance. We're here for you!

July 8, 2023

Amazing Customer support.
Narges is so kind, and she solved my problem in less than 5 min. All recommendations!

Dropshippify
Malta
About 2 months using the app
Subify Subscriptions App replied January 28, 2024

Thank you for your wonderful feedback! We're delighted to hear that you had an amazing experience with our customer support, and Narges was able to assist you promptly and effectively. Your satisfaction is important to us, and we appreciate your recommendations. If you ever encounter more questions or need further assistance, please feel free to reach out. We're here to help! Thank you for choosing Subify!

May 29, 2023

Very fast response and super helpful. Really loving the service so far. They answer all of my questions and assist in making changes fast.

HPT Fitness
United States
About 2 months using the app
Subify Subscriptions App replied June 3, 2023

Thank you for the review!

We're glad that you received everything you wanted. We're here if you needed anything else.

April 26, 2023

Such a great app! It's very thoughtfully designed and the support team is absolutely incredible. Can't wait to get our first subscription up and running!

SqFt Decatur
United States
About 2 months using the app
July 5, 2023

Wow - so easy to navigate and get started. The support was excellent right from the start - Nareh was incredibly helpful and quick to respond. Highly recommend.

Hampstead Flowers
Australia
About 2 months using the app
Subify Subscriptions App replied January 28, 2024

We're thrilled to hear that you found Subify easy to navigate and that you had an excellent experience with Nareh providing quick and helpful support. Thank you for your recommendation! If you have any more questions or need further assistance in the future, please feel free to reach out. We're here to ensure your experience remains positive and efficient. Thanks for choosing Subify!

August 6, 2023

STOP LOOKING YOU FOUND THE PERFECT APP. These guys are amazing!!!!! I signed up to use this app after trying a few other apps. Not only did they help me with setting up, they also helped with making sure it worked. I love a company that goes above their portfolio to help a customer. I 100% RECOMMEND

My Sweet Obsession by Peggy
United States
About 2 months using the app
Subify Subscriptions App replied January 4, 2024

Wow, thank you so much for your enthusiastic endorsement of Subify! We're absolutely thrilled to hear such high praise and to know that you've found our app to be the perfect fit for your needs. Our team is passionate about not just meeting, but exceeding expectations, so your comments about our willingness to go above and beyond are incredibly rewarding.

We're glad that we could assist you with the setup and ensure everything was working smoothly. Providing comprehensive support and adding value beyond our core offerings is something we take great pride in.

Your recommendation means a lot to us, and we're committed to continuing to provide this level of service and support.

April 18, 2023

Great fast and speed customer service. Great app, highly recommend. Definitely worth the time and money.

The Betting Brain
Australia
About 1 month using the app
November 6, 2023

I have never experienced such amazing customer service. I had a very specific plan for my subscription and layout, and the team helped me the whole way through the process. They went above and beyond to help me match my website design and fix the settings to fit all my needs. I feel very secure and confident using Subify, knowing any issue I might encounter, I will have a quick resolution from the amazing team. I 100% recommend using subify.

Relevō Technology
Denmark
About 1 month using the app
Subify Subscriptions App replied January 3, 2024

We are absolutely thrilled to receive such a glowing review! It's heartening to know that our team's dedication to providing exceptional customer service has made such a positive impact on your experience with Subify.

And thank you so much for recommending Subify. We're proud to have you as a part of our community and look forward to continuing to support you and your business. Should you need any further assistance or have more suggestions, we are always here to listen and help.

Edited February 8, 2023

Big thank you to mr Yasaman for his valued help app needs improvement customer service is great tho..

The Astro Market™
United States
About 1 month using the app
June 12, 2023

I just downloaded this app after trying another one that would not work for what I am needing. Within seconds after downloading I had a live person messaging me to ask me if I need help. She got me set up and made it look exactly like I want in a very short amount of time. I will come back and review after I put it to the test but the customer service is top notch and it was easy to navigate.

Creme De La Creme Boutique
United States
About 1 month using the app
Subify Subscriptions App replied June 13, 2023

Thank you for your positive review! We're thrilled our customer service and app usability met your expectations. We're eager to hear more about your experience as you use the app. Don't hesitate to reach out if you need anything else.