Subify Subscriptions App

Subify Subscriptions App

Reviews (625)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer satisfaction and retention through customizable subscription options. It is noted for its user-friendly setup, modern interface, and features such as recurring billing, product swaps, and trial periods. The app integrates seamlessly with Shopify, enhancing subscription management. Merchants also appreciate the responsive and expert customer support, particularly highlighting staff members Melika and Deleram for their exceptional service. Additionally, its affordability and intuitive design, which includes easy navigation and configuration, are seen as significant benefits.

September 10, 2024

.I'm not giving them -1 star because I was helped a lot by a girl called Dela, but the app itself didn't meet my expectations. I think everything related to Members is still underdeveloped. Charging a % plus such high costs really isn't good for any customer and needing a third party app to make a members space that of course charges you as well is not a good recommendation and you know that when you're setting it up. You can't have surprises for the customer.

Dela's support is very good. The others give you support without interest. Giving links to articles to read the help is not support. I can do that myself. After they give you that valuable link they ask you, can I help you with anything else? When you haven't helped at all..

TIME 2 GROW LLC
United States
19 days using the app
September 25, 2024

Customer support is responsive. But app is not intuitive and the pricing is not transparent. Be aware that they take a percentage of your sales - it's not just a flat monthly fee.

The Board Couple
United States
20 minutes using the app
July 14, 2024

Limited features considering it a $200 a month subscription. doesnt even have an API.

Rocksolid Audio
United Kingdom
29 minutes using the app
August 31, 2024

Als er staat gratis voor Shopify van begrijp ik niet dat je in ene wel een abo moet afsluiten van 199 EUR tijdens het installeren van deze app.

Zet dan bij het installeren van deze app niet gratis

Refined Beauty
Netherlands
About 1 hour using the app
November 23, 2023

To be honest, I am not very satisfied with their service. They cannot provide us with services without explaining the reasons, which makes people think.

Japanese Liquor Exchange
Japan
About 1 month using the app
Subify Subscriptions App replied January 3, 2024

Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with our service did not meet your expectations. Providing clear and transparent communication is vital, and we apologize if we fell short in this area with you.

We take your concerns seriously and would like to understand more about the specific issues you faced. This will help us not only address your concerns more effectively but also improve our services for all our customers. If you're willing, please reach out to us directly with more details, so we can provide the assistance and explanations you deserve.

Edited January 3, 2024

Revised Review: I have been a user of Subfy for roughly a year. Throughout this period, I've noticed an escalating increase in Subfy's fees, something I wasn't anticipating when I signed up. I find it hard to discern the justification behind these high fees, especially considering they surpass those charged by other competing applications.

Initial Review:
The theme I was using didn't allow me to display the subscription option on my product page. I was easily able to click on a contact us button which lead me to a chat and I was able to get my problem resolved by the team right away. Highly recommend the app and customer service!

Sew Yours
United States
Over 1 year using the app
Subify Subscriptions App replied June 26, 2022

Dear Melissa, it has been our pleasure to assist you. Please feel free to contact us if you needed anything else, ever again!

Edited May 10, 2024

Sincerely, Bade
United States
About 2 months using the app