Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration and user-friendly interface that streamlines subscription services, boosts sales, and provides recurring revenue. Many appreciate the responsive and efficient customer service, including custom coding assistance. The app's affordability, particularly for startups, is also praised. Some merchants, however, wish for more customization options and additional features.

November 23, 2023

To be honest, I am not very satisfied with their service. They cannot provide us with services without explaining the reasons, which makes people think.

Japanese Liquor Exchange
Japan
About 1 month using the app
Subify replied January 3, 2024

Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with our service did not meet your expectations. Providing clear and transparent communication is vital, and we apologize if we fell short in this area with you.

We take your concerns seriously and would like to understand more about the specific issues you faced. This will help us not only address your concerns more effectively but also improve our services for all our customers. If you're willing, please reach out to us directly with more details, so we can provide the assistance and explanations you deserve.

Edited January 3, 2024

Revised Review: I have been a user of Subfy for roughly a year. Throughout this period, I've noticed an escalating increase in Subfy's fees, something I wasn't anticipating when I signed up. I find it hard to discern the justification behind these high fees, especially considering they surpass those charged by other competing applications.

Initial Review:
The theme I was using didn't allow me to display the subscription option on my product page. I was easily able to click on a contact us button which lead me to a chat and I was able to get my problem resolved by the team right away. Highly recommend the app and customer service!

Sew Yours
United States
Over 1 year using the app
Subify replied June 26, 2022

Dear Melissa, it has been our pleasure to assist you. Please feel free to contact us if you needed anything else, ever again!