Reviews (208)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management tools and exceptional customer support. They value its seamless integration with Shopify, ease of use, and customization options that align with specific business needs and branding. The app supports various subscription models, including recurring and one-time purchases, offering flexibility for customer trials. Merchants consistently praise the responsive and efficient support team, available via live chat, enhancing the app's reliability in managing subscription services.

September 25, 2024

This app has helped my niche business model come to life! I have a subscription based model to release new digital content each month and it was very hard for me to find budget friendly app that fit my needs. I am not technically savvy and the website development process is not my favorite. There are some things that I cannot do through my account that manually need to be tweaked with the development team. However, whenever I have a request, I meet with Bhavya and he is always extremely helpful and responsive! He listens to my requests follows up on the design changes immediately. He has helped make the website development process not as daunting. Thank you to the whole Subscription Plus Team for all you do!

Florecita Design
United States
About 1 year using the app
August 18, 2024

Seems to do what I need it to.

Chat response was effective - helped me find an issue during set up very quickly.

Chat window was not displaying well at one point, but that's minor.

Good addition to Shopify.

Old Officers Mess
Australia
About 1 hour using the app
April 4, 2024

So far so good. Customer service seems to be top grade but it is based out of the US which for customers in the US that might not be ideal since you are giving access to your store to foreign people. I will upgrade my review as soon as I give them a better looked and experienced their full service.

SR1 Volleyball
United States
25 days using the app
Edited January 6, 2022

Great Customer Support. They have responded to all my questions and request very quickly! Features work great so far. We look forward to using it as we grow our business.

Prodigy Performance Supplements
United States
1 day using the app
Subscription Plus replied May 31, 2022

Hi,

Thank you so much for your kind words! We are always truly happy to help with any problem you might face while using our app, so please do let us know of your needs at any time!

We are, though, a bit sorry we are missing one star :( if there is any chance we could fetch that missing star, it would make us really happy :)

Thank you!