Subscription Plus

I've put off writing this review for a long time, hoping it would get better. But my experience with this app has cost me a ton of money, and the list just goes on and on.

It started when several of my best customers, who had signed up for annual delivery, were not receiving their monthly deliveries.

For months I sent them manually, fielding emails and apologizing, working with customer service ...

(1) Poor communication for their internal team.
All the problems are required to repeat and repeat with different agents.

(2) Asked me to authorize theme modification, but now the swatch images don't work anymore, they (Axel) asked me to ask shopify support instead. What a irresponsible attitude.

(3) All the problems are required back and forth multiple times, and the problems are still not yet ...

Dino and Juan, Some of the most useless customer service reps I've experienced. Took them 15 mins to reply with where I can find the customer service portal for this app.

I've set everything up, it seems simple but nothing is showing up in my online store. This app doesn't seem to work at all.

Analytics are inaccurate & very confusing.

muy mal

Very hard to deal with their customer support, have been trying to get something little sorted for over 14 days and no success! Very limited in terms of design, if you have a basic store and don't care too much it should be fine but if you need to change a little bit of the design it would fit your needs.

I activated the app in my theme settings; then I started building a tiered subscription plan. I added products to the subscription plan individually -- it was only allowing me to add one collection to the plan for some reason -- and once I finished that step, I saved the subscription plan. The app was not saving my settings, and the subscription plan I had just created was not showing up in my ...