Reviews (207)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management tools and exceptional customer support. They value its seamless integration with Shopify, ease of use, and customization options that align with specific business needs and branding. The app supports various subscription models, including recurring and one-time purchases, offering flexibility for customer trials. Merchants consistently praise the responsive and efficient support team, available via live chat, enhancing the app's reliability in managing subscription services.

March 22, 2024

Very helpful customer service

LWSSOC
United Kingdom
About 1 hour using the app
April 3, 2024

Velmi rychlá reakce a snaží se problém skutečně vyřešit.

Melt
Czechia
2 months using the app
June 30, 2022

I am Japanese and the help chat was also translated into Japanese so I was able to inquire smoothly.
They were very helpful and attentive to details!

サンエスラボ
Japan
Over 2 years using the app
Subscription Plus replied June 30, 2022

Hi,

We are truly happy you found our help chat user-friendly and helpful to foreign merchants too. We are always thriving to do our very best so we are happy you were pleased :)

Should you need anything else, please reach out to us at any time.

Cheers!

October 2, 2023

Sencilla e intuitiva, la recomiendo.

Z Drinks
Spain
About 1 year using the app
August 24, 2023

Very good App and great customer service. We are very satisfied and we recommend it. All our questions were very fast answered and resolved.

WauWau Shop
Germany
About 1 year using the app
October 13, 2023

Ottimo prodotto e eccellente servizio assistenza!
hanno inserito il widget nel mio tema in maniera estremamente rapida

Carmona Pet Food
Italy
11 months using the app
July 26, 2021

It's refreshing to use a subscriptions app that's easy to use, works well, and offers technical support via chat. I have used subscription apps on Shopify for 7+ years and this app stands out; two thumbs up!

Billy's
Canada
8 months using the app
Subscription Plus replied July 28, 2021

Hi,

We are truly glad you liked our app, we really appreciate your kind words. :)

Should you need anything from our end, please do reach out!

March 15, 2023

Customer support is excellent.
New to the app, but getting our questions before launch sorted quickly and efficiently was Saro on the online chat.
Thanks! Looking forward to going live!

Will Powder Limited
United Kingdom
7 months using the app
Subscription Plus replied July 31, 2023

Thank you for your excellent review! We understand the importance of having a quick and efficient customer experience team to address any questions or concerns you may have regarding our Subscription+ app. We are glad to hear that Saro was able to assist and help you with getting your questions sorted before launch. We hope you thoroughly enjoy the app and please don't hesitate to reach out with additional questions or queries!

July 21, 2021

Super easy setup and user-friendly interface. I also liked the various options that I can offer with these subscription plans.

Espresso Manz
United States
5 months using the app
Subscription Plus replied July 28, 2021

Hi,

And we also liked your review very much!

We appreciate you and your feedback, so please do reach out should you need any assistance from our end.

Thank you! :)

July 26, 2021

so i just got this app and its good so far, well see how it goes from here. I will definitely write a review later once i use it more

Mad Hatter Treats & Creations Clothing & More
United States
4 months using the app
Subscription Plus replied July 28, 2021

Hi,

Thank you for your valuable feedback.

Please do let us know how it goes with our app and if you need any assistance from our end with the rest of the app's features.

Kind regards,