Reviews (205)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management tools and exceptional customer support. They value its seamless integration with Shopify, ease of use, and customization options that align with specific business needs and branding. The app supports various subscription models, including recurring and one-time purchases, offering flexibility for customer trials. Merchants consistently praise the responsive and efficient support team, available via live chat, enhancing the app's reliability in managing subscription services.

September 20, 2023

First off let me start by saying I like the app. Unfortunately recently I been having issues with it showing on my store. I updated the look of my store which included a new theme. App won't show up and I try doing what I know which is going to theme. Selecting app theme and making sure the apps enables that's as far as I know I try messing around no luck and I see this option within the app "Expert setup
Have our professionals do the job of setting up the app for you. There are no extra costs - we just want you to sit back and focus on your business." I reach out told them my issues and they reply back with "I'm really sorry to hear you are experiencing this issue. Have you added the app block to the product page?" Like if I'm reaching out is cuz I have no idea what's going on. I send them another DM earlier 5:44pm and no response whatsoever. So I started looking for alternatives for a full review and behind the scenes visit my YouTube Channel Oscarag.1 maybe you guys can see what I miss or just to follow my journey. With that in mind good luck and farewell.

Canine's World
United States
Over 2 years using the app
December 20, 2021

We're thrilled to be able to offer our customers a subscription service. The app was easy to set up, and when I ran in to a small snag, customer service was able to quickly help me problem solve! Definitely recommend this app!

Farver Farms
United States
19 days using the app
Subscription Plus replied May 31, 2022

Hi,

And we are super thrilled you had such an amazing experience with our Customer Experience team. Our team is always there to assist you so please do not hesitate to reach out should you ever come across another issue or want to share some feedback!

Thank you for your kind words! :)

July 27, 2021

Seems super easy, looks very amazon like on the product pages. So far so good! Check it out on my supplement shop, NaturallLiving.com

NaturALL Living
United States
18 days using the app
Subscription Plus replied July 28, 2021

Hi,

Thank you so much for your kind words and for sharing your store URL so our future merchants can have a preview of our app. We appreciate your feedback.

Have a lovely day! :)

January 20, 2022

Muy buen soporte, la funcionalidad es excelente, poder configurar reglas por producto fue muy importante.

tienda AGA shop
Mexico
14 days using the app
Subscription Plus replied May 31, 2022

Hi there,

Thank you so much for appreciating the features of our app and our team's service, we are truly honoured by your feedback.

Should you need any help from our end, please feel free to let us know at any time.

Kind regards,

March 31, 2023

Great app & phenomenal support from the team at Hulkapps, especially Kunal & Sela. We had unique issues with our theme & they resolved them immediately & with full attention.

Career Organic
United States
14 days using the app
Subscription Plus replied July 31, 2023

Thank you so much for your kind words about the app and the customer experience team at HulkApps! We truly appreciate the great rating and are delighted to hear that Kunal and Sela took such good care of you. We strive for customer satisfaction and your positive feedback encourages us to continue working hard. Thank you!

May 4, 2023

Muy fácil de instalar y crear los planes, tuve un problema que no sabía como poner el widget y un asesor me soluciono el problema de inmediato . Muy eficientes y profesionales

Magia del Siglo XXI
Spain
7 days using the app
Subscription Plus replied July 31, 2023

Thank you for giving such a positive feedback of our Subscription+ app. We are delighted to hear that our customer experience team was able to immediately resolve your issue and that it was so easy to install and set up the plans. We are looking forward to make the rest of the experience with us joyful for you. Don't hesitate to get in touch if you need anything else!

July 27, 2021

Seems to be working well. Had one issue with some CSS with my theme, they helped out quickly and made sure I was happy with the look.

Uncle Mike's Bake Shoppe
United States
6 days using the app
Subscription Plus replied July 28, 2021

Hi,

Thank you so much, we highly appreciate your support. :)

Let us know should you need anything else from our end, please.

Kind regards,

November 12, 2021

Je n'ai pas encore eu le temps de tester toutes les fonctionnalités de l'application mais celle-ci à l'air facile d'utilisation et claire et efficace.
Mention spéciale au service client qui est ultra réactif et sympathique!
Je ne peux que recommander cette application.

Les box de Côté Vignes
France
4 days using the app
Subscription Plus replied May 31, 2022

Hi,

We are truly happy you had a great experience with our team! Our team is always there should you need any assistance with some features in our app that you haven't tested out yet, so please do not hesitate to reach out.

Thank you and have a lovely day! :)

October 24, 2023

Very hard to deal with their customer support, have been trying to get something little sorted for over 14 days and no success! Very limited in terms of design, if you have a basic store and don't care too much it should be fine but if you need to change a little bit of the design it would fit your needs.

Bawdee
Australia
14 days using the app
October 31, 2023

La verdad que me encanta la aplicación, realizando la configuración he hablado porque he necesitado soporte y me ha ayudado Smiljan junto a su compañero desarrollador y me han solventado todas mis dudas y personalizado mi experiencia.
Muchas gracias!!!

Guadarrama Coffee Roasters
Spain
About 2 hours using the app