Reviews (209)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for seamlessly integrating subscription services into Shopify stores, boosting customer retention and revenue. They appreciate its ease of use, flexible subscription options, and customization features that match site branding. The support team is praised for being responsive and helpful with setup and troubleshooting. The app is noted for enhancing user experience and adding significant value to businesses, particularly in niche or digital content markets.

August 6, 2024

Fantastic app and great support too! I am very new to subscriptions and had some great help from Cherose on their team to set it all up. Nothing was too much trouble. I also needed to learn the system and this was all explained to me. It is fantastic! Such a great way to offer our mystery boxes to our customers.

Rainbow Panda
Australia
25 days using the app
Edited September 4, 2024

So helpful. My questions were answered so fast and everything about the app and the customer service was easy. highly reccomend.

Vertical Speed
United States
About 2 months using the app
Edited November 6, 2024

Thank you so much for all your help!

Artful Math Store
United States
3 months using the app
September 21, 2024

Nitesh and his support team did an excellent job! Solved an issue no problem!

Buddy Chronicles
United States
About 2 months using the app
Edited September 15, 2024

I would recommend this app as it does exactly what it's design to do, sign up customers. I highly recommend this app. I am so happy with my subscribers and the app. Download it today!

Eliot Grey

Eliot Grey
United States
About 1 month using the app
August 21, 2024

I just started using this free app, and was blown away by the level of service I received.
while not everything in the app was 100% as I expected, and despite an early hick-up with a somewhat less experienced support rep, they quickly jumped in to help, solved my challenges efficiently, communication was excellent, and I'm a happy customer now.
With that kind of service, I'll be definitely checking out their paid apps to support them. Kudos!

Ultra Ferric
United States
2 days using the app
August 7, 2024

The team has been really helpful to us setting up the Subscription Plus App. As a small family business, this is very important to us. It's great to know that there our queries will be answered quickly and effectively. Thanks guys.

Grape & Bean
Ireland
23 days using the app
September 3, 2024

I've used this app twice now with two different websites. I'm not super tech savvy, so needed a little help both times, and was thrilled with the customer service response! Response times are short, and the CSA's are knowledgeable and friendly! Once the app is installed, it works like a charm. Highly recommend!

Montana Frontier Podcast
United States
About 20 hours using the app
Edited August 17, 2024

The app is very easy for my customers to use, but what sets Subscription Plus apart is the customer service for busy business owners! I wanted to update the layout of my subscription plan and I'm not very tech savvy, Shruti scheduled a call with me to help but I lost internet due to a storm in my area. Shruti, had enough information about what I was trying to accomplish and made the updates and let me know when they were complete! I can't thank her enough!

Update: For some odd reason everything on my store went bonkers including my Subscription Plus App... I was panicked because I'm currently running and advertising a subscription promotion. Juan was able to help me immediately and solve everything for me immediately. Love the Subscription Plus app and team!

THE GOURMET GRIND COFFEE ROASTERS
United States
3 months using the app
August 29, 2024

Was very helpful in set up process.

Love & Light
Australia
About 2 months using the app