Reviews (301)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance sales and customer satisfaction through efficient order management and a reliable supplier network. They appreciate the real-time inventory updates that prevent overselling and the user-friendly interface that integrates seamlessly with Shopify. Key features like custom branding options and a diverse product range are praised for helping merchants source high-quality items and establish a unique brand identity. The app is noted for its smooth order fulfillment process and responsive support team. Additional benefits include reverse image search, print-on-demand services, and automation features that aid in product sourcing and business efficiency, while direct connections with suppliers and factories help reduce costs and boost profitability.

April 2, 2022

I have been using this app for a month and I have to say I'm very impressed,
I love the process of sourcing and listing items makes it very easy especially with Faria my agent from Sup always there to explain every detail of the product and images at any time.

Vensorini
Israel
6 months using the app
February 7, 2022

I am using this app for couple of days . I am facing Variants import problem in my Store. The product data and pictures listed but the VARIANTS do not appeared at all. I am selecting all the variants before import. Someone help

ShopinBudget
United Kingdom
5 months using the app
Sup Dropshipping replied February 10, 2022

Hi, this issue has been resolved

April 5, 2022

Sooo hi its my first ever review on a app so maby its a little caotic, i have to say i havent fullfilled any order yet but i am sure they arent a scam. I really like the website also the pricing mostly is very good and the shipping times seem really good i will uptade you guys when i know more

APYLERA
Austria
5 months using the app
October 7, 2023

Love this app! They provide a mass collection of trending items at reasonable prices. Easy to import and fast processing times. The customer service is nice and helpful. They answer questions almost 24/7 via live chat. They also send notices in emails. Anyway, they respond to you in minutes with the correct information. Great experience!

Doulton Filtering System
Pakistan
5 months using the app
March 30, 2023

These guys are absolute champs. They have sourced just shy of 500 products for me in the last month or so. They are diligent & professional and the speed in which they have found and listed hundreds of product requests without skipping a beat is impressive to say the least. Tina is my personal agent and in the last year and a half, she has always promptly replied to my queries and assisted me in getting my stock organized and helping me workout any issues. The orders that have passed through have been delivered in a satisfactory time frame. With time and many more orders, I trust Tina's competence in running a well oiled machine. I've tried out other DS apps but simply cannot find the ease in which it is work with the SUP team and navigate the SUP app. Great job guys!

Dee
<3

Isla + Bo
Canada
4 months using the app
August 10, 2023

Good service. Great personal attention and fast delivery. I am happy working with them. I will continue to work with them.

Sand Art Home
Spain
3 months using the app
April 16, 2023

The customer service is great. I'm still learning the products, but the customer service representatives are always great with answering questions and helping me when needed!

Prella
United States
3 months using the app
August 14, 2023

This site is amazing. I would contact your personal assistant the customer service in the app never responds. Shout out to Sunny for making my days sunny ☀️

My Store
United States
3 months using the app
March 25, 2022

wow this app is awesome and my agent is the best,she gets me through every step and provides me with great values

baby boo boss
United States
2 months using the app
March 31, 2022

Needs improvements but I believe they are at the beginning so keep doing the good work and you will succeed!

capitalpid
United Kingdom
About 2 months using the app