Reviews (334)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for allowing customers to add personalized gift messages and options like gift wrapping directly in their cart, enhancing the shopping experience and increasing order values. It is noted for its easy installation, seamless integration, and customizable features that match merchant branding. The customer support is responsive and adept at handling issues and custom requests, contributing positively to business operations and customer satisfaction.

November 29, 2021

The support team is super quick and efficient at solving any issues with the app - super easy to install and to execute as well. Would highly recommend for anyone!

33mm
United Kingdom
About 3 years using the app
December 7, 2023

Does what it says on the tin, custom service were very helpful in some image upload issues and helped resolve it quickly

Roo's Beach
United Kingdom
About 3 years using the app
November 17, 2020

A great app to use for wraping and gift message, simple and works prefect for our needs.
The support from Shahar was very quick and good, thank you!

Van der Zwart Jewelz
Netherlands
Almost 3 years using the app
October 4, 2020

I love this app! Easily customisable to your store and adds the perfect gifting upsell. Very fast and responsive customer service as well! Thank you

Island Skin
Australia
Almost 3 years using the app
October 27, 2020

I asked the support to put the add gift option below the add to cart button & their response was prompt & they sorted very quickly, great service. A+++++

Black Jack Leathers
United Kingdom
Almost 3 years using the app
Edited November 28, 2020

Update 11/28/20: Had an issue and their customer service got back to me within a couple hours (on the weekend, at that) and fixed it for me! That's awesome. Original review: After fighting with a dozen "gift wrap" and "options" apps with exorbitant price tags, this one does everything I need it to with no exhausting install. It's simple to set up, it works flawlessly, and it's $2.99/mo. Can't beat that. One suggestion for the developers: if you could allow us to exclude specific products somehow, that would be great. I dropship some POD apparel items alongside the ones we warehouse, so I added an "apparel not available for giftwrap" disclaimer on each of those products individually. Not sure how that will pan out but we don't sell a ton of apparel so hoping it doesn't become an issue.

Culinarie Kit
United States
Almost 3 years using the app
September 23, 2020

It's a pretty decent app and it's free. Works well and doesn't take much effort to install and customise.

The Chai Villain
Australia
Over 2 years using the app
January 5, 2021

Really simple to use app. Using it all year round. Our customers love it for its ease of use. Keep up the great work !

Fit Pink Fitness
Ireland
Over 2 years using the app
July 12, 2023

Super responsive and helpful support team! Always helpful with making customizations and ensuring the app runs smoothly.

JerkyGent
United States
Over 2 years using the app
July 20, 2022

I've just gotten started but so far it's great and they are SUPER helpful and quick with their communication.

MIMOSA Handcrafted
United States
Over 2 years using the app