Reviews (337)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for allowing customers to add personalized gift messages and choose gift wrapping options, enhancing the shopping experience and boosting sales. It's easy to install and customize, with features like hidden gift costs. The app integrates smoothly with existing setups and performs reliably. Merchants also commend the responsive customer support, available even on weekends, for quickly resolving any issues.
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Great service and simple to use, just works. Limited functionality and customisability. We needed to allocate gifts to specific products but this can't be done on this app. Formatting is a bit weird if you want to add additional text. The devs were surprisingly willing to help and knowledgeable about what can and can't be done with their app, so I commend them for this! Thanks for your service.
I tried a few gifting apps, but this one seemed best. Excellent support, fast response and hard working.
This app does what it advertises but warning if you are using ReCharge app for subscription orders: this app is not compatible with ReCharge. It forces the customer to stay in Shopify's checkout instead of moving into ReCharge's and gives them a "SOLD OUT" error message on subscription products (preventing them from making the purchase). 4 stars because the app works well for one-time purchases.
Update: Since now they have fixed the issue for me. I'm updating my review. I hope they could do a better job communicating but they did fix the issue for me.
This has to be the worst app ever. The major issue is the developer is impossible to communicate with. They said they can't have a cancel button for the popup, so you have to save your gift option, you can't close the window without saving. How ridiculous. Then I sent them the screenshots over and over again telling them there should a cancel button, they JUST don't get what I mean, or they pretend they didn't see it or something. They are totally lacking both communication skill and technical skills. Avoid at all cost.
Hi there,
Thanks for leaving a review on our app, reviews help us improve our app and service for the benefit of our users :-)
You have requested a UI feature that was not supported by our app's current features. Our support representative have explained to you that our dev team will be able to further assist you with that customized implementation, and indeed after a few hours that implementation was successfully deployed for your store. We have emailed you back after the implementation has been deployed, but still haven't heard back.
Thanks again and have a great rest of your day!
I've tried to email you but never heard back - I am waiting for your reply :-)
Thanks
-Shahar
Developer was able to have the font changed to match my site. Just wish the gift message feature would print on the packing slip without needing an additional app.
Le support m'a aidé à personnaliser de façon efficace cet outil. Très à l'écoute et disponible. J'ai pu faire apparaître cette option que sur certaines pages produit.
The application is working well and as expected. I would give it 5 star if not for the fact that you can't have a wrap by product. Hope the functionality will be added in the future.
I haven't officially launched my online store, however the app seems to do exactly what I'm looking for. The customer service has also been prompt and helpful. Looking forward to launching and seeing it work in action :)
Simple to install, plug in and easy to make the changes I needed to language/style etc and no coding needed at all to make it look good o
Choice of text colours/fonts and pick your own photo… really simple and effective. Im super happy so far - just what I’d hoped for for my website :)
I haven't used it quite yet, so I can't comment on how it works, but so far customer service has been great!