Super: Gift Wrap, Gift Message
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (249)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants appreciate this app for its easy installation and user-friendly interface, ideal for those with limited tech skills. It offers robust gift wrapping features, including gift messages and price concealment, with customizable options to match store themes. The responsive customer support is frequently praised for quick issue resolution. Merchants also find the app reliable and cost-effective, enhancing customer attraction and improving the shopping experience.
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Total Rip off! Charging me £22.53 a month and I didn't even use it! Not happy at all and will complain!
Hi there,
Thank you for taking the time to leave a review - we truly appreciate all feedback.
Regarding the charge you mentioned: you were subscribed to our Pay-as-you-go plan, which is billed based on your store's total monthly order volume. To help avoid surprises, the estimated monthly cost is always displayed clearly in the Account Settings inside the app before charges apply.
We also noticed that you contacted our support team about this, and we replied shortly after, but haven’t heard back yet.
I'll reach out to you privately via email once again, as we'd genuinely love to help and make sure everything is resolved to your satisfaction.
Thanks, and have a wonderful weekend ahead 🙂
Shahar
Classic bait and switch app. The only functionality is a toggle on/off switch for "gift message", "gift wrap", and "gift receipt". There are zero setting options or customization options. When I toggled on the Gift Message option a 2x2 square of a blurry gift icon took up the entirety of my cart. When I contacted support to see if I was missing the menu option for settings or customization, I was told to grant them full access/permission to my shop and that in the mean time they would let their dev team know. Dev team know what? The app is completely useless. The pro subscription advertises the following and none of this is built into the app to use:
Add unlimited paid and free gift wraps
Can appear in the cart and product pages
2 design types: Pop up modal & Checkbox
Fully customizable design to match style
Supports custom checkbox & modal images
Attracts attention with visual animation
Hi there,
Thank you for taking the time to share your feedback. We truly value all feedback on our app, especially when it helps us improve both the product and our service for the benefit of our users.
We'd like to clarify that our app does include all of the features listed under the Pro plan, including multiple display types (modal & checkbox), full design customization, support for cart and product pages, custom images, and more.
In this case, the app was being tested on a draft theme, which prevented the features and customization options from appearing as expected. Unfortunately, this led to a misunderstanding of the support representative that assisted you, and we agree that the experience could have been handled better.
Our support team only requests theme access when it’s necessary to properly diagnose theme-related behavior.
We've reached out privately and would be more than happy to personally assist with setup and ensure everything works correctly if you’re open to giving the app another try. :-)
Thank you and have a wonderful day ahead!
Effective Apps Team
Disappointed. The App store says there is a free plan available - there is not. There is only a free 7 day trial, after that there are only paid plans.
EDIT TO ADD: The app developers reached out to me to clarify based on my poor review: "To clarify, the free plan is available for stores on the Shopify Development plan, as noted at the bottom of the App Store listing page."
To me, this is still a total bait and switch because if there is a caveat it should be clearly and explicitly stated at the TOP of the app store listing page, not at the bottom and certainly not by disguising it with the "free to install, free plan available" as the core pricing advertised for the app when that is strictly available for a certain group of Shopify customers.
Hi there,
Thank you for taking the time to share your feedback. We truly value all feedback about our app, especially when it highlights areas where we can improve 🙂
We appreciate you pointing this out. To clarify, the free plan is available for stores on the Shopify Development plan, as noted at the bottom of the App Store listing page. For stores on regular Shopify plans, we offer a 7-day free trial, after which paid plans apply.
If you\re on a development store and the free plan didn't appear automatically, our support team would be more than happy to help get that sorted - we've also reached out to you privately.
Looking forward to your reply,
Effective Apps Team
unexpected cost, it's too expensive! paid $59.98 for 2 usage!
Hi there,
Thank you for your review. We genuinely appreciate all feedback—both positive and critical—as it helps us continue improving the app for our merchants.
Regarding your concern, I can confirm that you were charged twice—once in March and once in April 2025. This is according to our usage-based pricing, which adjusts according to the number of orders placed in your store during each billing period. You can find more details about our subscription tiers in the help center.
We always encourage merchants to reach out to our support team directly—had we heard from you sooner, we would have gladly provided a clear explanation.
I’ve also reached out to you privately via email to help resolve this as quickly as possible. Looking forward to hearing from you.
Best regards,
Shahar
Deducting fees even when i unsubscribed from the app !!! Very bad ………………………………………………………………………………………..
Hello,
Thanks for leaving a review on our app, reviews such as yours help us improve our app and service for the benefit of our users. :-)
I just checked and confirmed that our app is still installed in your lovely store, it was installed on the 9th of October, 2022 and was never uninstalled. I wish that you'd contacted us via email or chat - we are live almost 24/7 and we would have helped you right away, including refund you for the time period you thought the app was uninstalled.
I've tried to email you but never heard back - I am waiting for your reply :-)
Thanks
-Shahar
I apologize for saying this, but their app has proven unreliable due to recurring errors. I’ve recorded videos of the issue multiple times and sent them to their support team, only to receive responses like, “This problem has been resolved,” when in fact, it hasn’t been fixed. This has happened repeatedly, and I’m quite disappointed by the wasted time.
Specifically, the app is implemented in the cart drawer, but when a gift message is entered and the customer proceeds to checkout, part of the message entered toward the end doesn’t get saved and remains incomplete. Additionally, the saved message cannot be reviewed on the checkout page, so customers might proceed without noticing the issue.
I leave this review hoping that the poor quality of support will become more attentive and serious moving forward.
Thank you for your review. We always value constructive feedback, and we are sorry to hear about the challenges you experienced.
After a thorough investigation, we identified that the issue was caused by a conflict with another app installed in your store, which affected the functionality of our app. Our support and development teams promptly worked to resolve the issue, providing multiple updates via email. Unfortunately, before we could fully implement a solution, you chose to uninstall the app and post this review.
We are committed to providing a high-quality experience and regret that we didn’t have the opportunity to fully resolve the issue for you. We remain open to further assistance should you decide to give our app another try.
Thank you once again for your feedback, and we wish you continued success with your store.
Best regards,
Shahar