Reviews (53)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
March 20, 2022

I was really happy with the customer support offered by this app. It has great features and they also offer meeting slots on a Sunday! I have found it a very useful tool for my brand.

Fox & Taylor
Hong Kong SAR
About 1 month using the app
Super Assistant replied March 22, 2022

Thank you so much! It's been a pleasure working with you, Michelle. We are honored to be a part of your D2C brand growing journey. Thank you so much for this positive review- it means a lot!

Paresh,
Co-founder

April 6, 2022

Good application! The support is very responsive. Setting up the loyalty program is easy! The most : the application allows to have a page dedicated to the loyalty program ! The service helps a lot in the implementation and answers all the questions.

SERGEDESTEL
France
About 1 month using the app
Super Assistant replied April 7, 2022

Thanks a lot for the review Clemence, it was a pleasure answering your questions and having you on board as a customer. Also- I promise the application will be more even more customized in French so that you have a hassle-free process going forward :)

Regards
Paresh, Co-Founder

September 27, 2022

This app has helped us fully migrate from WooCommerce Points & Rewards over to Shopify. Paresh and his team are so wonderfully helpful. They will walk you through anything you might need. The app is very user-friendly and has a great UI. I highly recommend this app over any other one available as it is affordable and is able to be integrated with many more apps than other ones out there.

CLN&DRTY Natural Skincare
United States
28 days using the app
March 14, 2023

We just start using this app. Great service and good program. Support is alway there when need. We will continue to use this app.

2E Organic
United States
24 days using the app
January 25, 2023

This app is very nice to set up and very helpful to get more conversions over the time with rewards. i like this app and the customers like it too

Black Label Coffee
Germany
22 days using the app
February 22, 2022

We trialed a number of apps before deciding on Super Rewards, and the responsive customer service and technical support was a key factor in our decision. We knew we wanted to launch a "points" style program with the ability to implement "tiers" later this year. That narrowed our choices to Super Rewards and Smile. Within 3 days of installing the app, I'd scheduled and participated in TWO virtual meets with the Super Rewards team, and they won us over with fairer pricing and excellent customer support. Highly recommend!

Storyline Collection
United States
19 days using the app
Super Assistant replied February 23, 2022

Thank you so much! It's been a pleasure working with you, Amy. We always strive to provide the best customer support & most affordable price. Glad that you liked our customer service and technical support and eventually chose Super Rewards. Also, the switch from Smile was super easy. Looking forward to serving you and growing with you!

Paresh,
Co-founder

October 14, 2021

Great customer service. Paresh and the team are very flexible when it comes to potential solutions. Looking forward to more work with the team in the future. Highly recommend this app!

Acoustic Coffee
United States
15 days using the app
Super Assistant replied October 14, 2021

Thank you so much! It's been a pleasure working with you, Trond. You have always suggested some really cool features for the app and we are so excited to support and grow with you in this journey. Thank you so much for this positive review- it means a lot!

Paresh,
Co-founder

Edited August 23, 2021

The app is very useful to increase the percentage of repeat buyers. This app has increased our overall revenue.

Shushen Herbals
India
11 days using the app
Super Assistant replied August 23, 2021

Thank you so much! It's been a pleasure working with you, Shivam. We are honored to be a part of your D2C brand growing journey. Thank you so much for this positive review- it means a lot!

Paresh,
Co-founder

July 27, 2021

This app perfect for my needs. Clean user interface and easy to customize. The support is incredible too. You must definitely give it a try

MY RESOLVE
India
10 days using the app
Super Assistant replied July 27, 2021

Thank you so much! It's been a pleasure working with you, Vikash. Ever since we've onboarded you, you have keenly provided feedback on almost every aspect of the app on how we can improve, as well as been patient with reporting issues as we fix them one by one. We're currently improving the features that you suggested today, and you will definitely like them once they're live. Couldn't have asked for a better customer to have onboard the Super Assistant journey :)

Paresh,
Co-founder

December 28, 2021

Great customer service. Paresh and the team are very flexible and helpful. Looking forward to more new features. Highly recommend this app!

Juju Artisan Fragrances
Singapore
6 days using the app
Super Assistant replied December 29, 2021

Thank you so much! It's been a pleasure working with you, Cheryl. We've already implemented the feature you suggested within 3 hours. Looking forward to supporting you in your eCommerce journey!

Paresh,
Co-founder