Reviews (134)

Overall rating
4.3
Counts per rating level
  • 77% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting sales and customer engagement, with reports of significant returns on investment. It features a user-friendly interface that simplifies setup and integration with Shopify, making it accessible for newcomers to SMS marketing. The customer support team is noted for its responsiveness and efficiency in resolving issues. Key functionalities include abandoned cart recovery, template creation, and integration with Shopify Inbox, enhancing its utility in marketing campaigns and direct customer interactions.

March 7, 2022

i used this app and it very good and easily integrate with shopify and guide how to increase follower

Govindjee
India
5 days using the app
Appregator replied July 12, 2022

Hi,

We’re so glad to hear you had a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging!

Best,

SMS Text Messaging & Marketing Team

Edited June 16, 2021

Edit to add: I am very pleased with the response I got after posting my review, which is why I am changing my review from 1 star to 3 stars. They said they fixed the issues but because of all that's happened, However, I recommend giving them a try. I have had multiple issues and not pleased at all with how much money I spent on campaigns that didn't work. I've had campaigns only send to a select number of subscribers when it should have gone to all, I've had one not send at all, and one that sent 30 minutes earlier than scheduled. In addition to that, on 5 separate occasions, I had texts come through from people who were mid-conversation with another business and the number would randomly switch over to the one this app provided. The people who sent the messages were confused because to them it looked like they were still texting the original business. Lastly, I had a customer say that the texts were coming through from different numbers. I am upset at the money spent and hours wasted on this. I do not recommend this app.

Petals & Pieces Co.
United States
4 months using the app
Appregator replied June 16, 2021

Hi there, I'm so sorry this happened to you and I deeply apologize. It seems as if we've identified a bug that may have caused this related to your account which is now solved.

I've sent you an email with complete details, but are you able to email us back at team@lazerblasters.com so we can provide an immediate solution and provide a complete refund for the trouble it has caused?

December 20, 2022

Kind of odd that you need to pay them money to see if their messages work. after reading the reviews and the issues ive encountered i see this a dodgy proposition , there is no meaningful support just sticky send us money buttons everywhere

Kiwi Chilly Outdoor Supplies
New Zealand
3 months using the app
Appregator replied December 21, 2022

Hi,

We provide everyone with free credit as soon as you install the app so that you can test it out before loading any funds. I just looked into your account and noticed that you haven't tried sending any messages yet - is there anything we can help with?

We have 24/7 support - you can email us at laura@superchargedsms.com, and we will be happy to help you get set up. I've emailed you from the account as well.

Best,
Appregator Team

June 8, 2022

Could be better optimized with a more streamlined workflow. Having difficulty with setting up sms automations

Boogie Beans Coffee Co.
United States
About 2 months using the app
Appregator replied July 12, 2022

Hi,

Thank you for your review. Our team would be happy to help you set up the automations! Could you email laura@superchargedsms.com?

Best,

SMS Text Messaging & Marketing Team

October 1, 2021

Easy setup, seems to work well with abandoned carts. Just wish Shopify would charge in AUD instead of charging more than the advertised price which is in USD

Australian Variety Store
Australia
About 1 month using the app
March 8, 2021

New app and looks like its working well. Great set up and great response from clients. Works great with Ping

All Year Fireworks
United Kingdom
2 days using the app
Edited September 25, 2021

Its fairly easy to set up and navigate! Set up was a breeze and I was not confused by the directions. I just wish it wasn't as costly.

CHARMED BY Z
United States
28 days using the app
March 4, 2021

so far so good thanks sms text. easy set up with alot of different features and options to choose from

RebelApparelClothing
United States
28 days using the app
Appregator replied March 4, 2021

Thanks RebelApparelClothing for the kind words! If there's anything else we can help you achieve, such as helping you set up the most successful strategies, please let us know - happy to help and hop on a call :)

December 22, 2022

Works good when it works. Sent out a campaign and none of my subscribers received it but I was charged. Ive sent multiple emails, and haven not received any response. We have only a small list of subscribers, which we are trying to build. We send out updates to our hours of operation, as we are open during inclement weather to sell our products.

Adirondack Landscape Supply
United States
About 1 month using the app
Appregator replied December 22, 2022

Hi,

I'm sorry that you've had a bad experience with our app. We had not received any emails from your team for some reason, which is why we have not responded!

We've reached out to you via email, and we willl help you resolve this matter immediately.

Thank you!

September 9, 2022

easy so far but don't know exactly what to do in Chile with it......................................................................................................................................................................................................................

skinroom86
Chile
24 days using the app
Appregator replied October 23, 2022

Hi,

Thank you for your feedback. We have emailed you with detailed steps on how to set up the app and start using it. Our app works worldwide, including in Chile!

If you have any questions, please email laura@superchargedsms.com. We would be happy to help!

Best,

SMS Text Messaging & Marketing Team