Reviews (134)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting sales and customer engagement, with reports of significant returns on investment. It features a user-friendly interface that simplifies setup and integration with Shopify, making it accessible for newcomers to SMS marketing. The customer support team is noted for its responsiveness and efficiency in resolving issues. Key functionalities include abandoned cart recovery, template creation, and integration with Shopify Inbox, enhancing its utility in marketing campaigns and direct customer interactions.
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1.5.22- they rectified my situation. And it was also a misunderstanding on my part. But they helped me fix it.
Hi there, I'm so sorry for the confusion here. I've sent an email to you explaining everything regarding message length, and have provided a refund regardless :)
Please check your email, I hope to make this right for you and make the experience great
very good.. Tell us about your experience with SMS Text Messaging & Marketing..best of the best app sms marketing
Super interesting app. Easy to use and implement on my site. Very happy with the result. I wish there was more information about pricing and more options to add any amount we want, but overall it's a great app.
Hi,
We’re so glad to hear you had a great experience with our app. The detailed information regarding the pricing per message can be found within the FAQ section in the app. If you have any further questions, please email laura@superchargedsms.com and we'd be happy to assist you.
Keep Supercharging!
Best,
SMS Text Messaging & Marketing Team
wonderful app still studying but so far its easy to use and maintain ..............................................................................................................
Customer service is a little slow to respond but they always find a good solution. Thanks to them. Thanks Laura
Hi,
Thank you so much for your feedback. We try to improve our response times every day and will continue to do so. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging!
Best,
SMS Text Messaging & Marketing Team
Easy to set up. Online chat that travels easily with you, canceled my 800 number since this works so well.
In the past, I've used a few different SMS marketing apps and none of them worked as well as this one! This app has brought in the most abandoned cart conversions compared to the other apps. It is also extremely user-friendly (both on the phone and laptop). The support team is great as well!!
This app has saved my fanny countless times. I often need to contact a customer after they have placed their order. I was going CRAZY trying to get people to respond to emails or phone calls. Email goes to spam. Everybody's voicemail box is full. But they DO answer texts! I can't tell you how many orders I have saved from oblivion because I was able to text a customer right away about their order. Tech support is REALLY responsive to problems and suggestions. Totally worth 2 cents a text. It'll save you hundreds of dollars. Oh yeah - and integration with Ping is awesome too!
Super simple to use! It definitely provides all of the information that you need and walks you through step by step. I just started using it and will give an update after I have used it for a while! So far so good!
Very excited to use this app to help convert our abandoned carts. This is another creative way to stay in touch with our customers.
Hi,
We’re so glad to hear that you're having a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging!
Best,
SMS Text Messaging & Marketing Team