Superspeed: Web Vitals

Superspeed: Web Vitals

Built for Shopify

Reviews (71)

Overall rating
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
October 12, 2023

This app doesnt really worth it. Support is very bad. Made some emails. No answer since 10 days.

Herzschmuck Schweiz
29 days using the app
ApollosWave, LLC replied October 14, 2023

Competition is everywhere, but our expertise and devotement will overcome and prove that fake reviews like yours can't harm a quality application with top-notch support! So far, all our merchants have been delighted to use our help, and there have been no problems in 2 years.

We responded to all your tickets and didn't get any reply from your side, even though our SMTP system confirms the successful delivery of our emails.

Accusing bad support without even replying to our emails/questions says everything about what type of "merchant" you are and your bad intentions regarding a 2-year-old app that proved her reliability in the emerging market.

You intentionally discredited our app, even though you received a full refund.

Since you didn't lose anything, you used our app for free and didn't reply to our emails, but you still left a negative review, which can only mean you are part of the competition, one that uses bad practices to discredit others.

Before making false claims and pretending you were disappointed by something you never intended to use, you should have answered the consistent emails and all the questions we sent you to proceed to the advanced optimization.

On top of that, you received a full refund before you left your review, even though you used ~250000k real user metrics (RUM) and enjoyed the Superspeed monitoring service and the Standard optimization FREE OF CHARGE!

Superspeed Team