Overall rating
4.6
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
October 12, 2023

This app doesnt really worth it. Support is very bad. Made some emails. No answer since 10 days.

Herzschmuck Schweiz
Switzerland
29 days using the app
ApollosWave, LLC replied October 14, 2023

Competition is everywhere, but our expertise and devotement will overcome and prove that fake reviews like yours can't harm a quality application with top-notch support! So far, all our merchants have been delighted to use our help, and there have been no problems in 2 years.

We responded to all your tickets and didn't get any reply from your side, even though our SMTP system confirms the successful delivery of our emails.

Accusing bad support without even replying to our emails/questions says everything about what type of "merchant" you are and your bad intentions regarding a 2-year-old app that proved her reliability in the emerging market.

You intentionally discredited our app, even though you received a full refund.

Since you didn't lose anything, you used our app for free and didn't reply to our emails, but you still left a negative review, which can only mean you are part of the competition, one that uses bad practices to discredit others.

Before making false claims and pretending you were disappointed by something you never intended to use, you should have answered the consistent emails and all the questions we sent you to proceed to the advanced optimization.

On top of that, you received a full refund before you left your review, even though you used ~250000k real user metrics (RUM) and enjoyed the Superspeed monitoring service and the Standard optimization FREE OF CHARGE!

Superspeed Team

February 29, 2024

Unfortunately the app severely broke my website where I was missing more then half of my features but luckily no permanent damage was done. Was very excited to use this app as it seemed to be a game changer! Although the interface was very confusing and not for the average user to understand some of the more complex jargon being used. To be on the safe side I used the low end for the speed enhancements and had a ton of issues pop up. I'd be completely scared to see what the more serious settings could do without some serious guidance. So proceed with caution when using this application. Really wanted to love this app but without help it can be very dangerous to muddle around with.

Pets Paradise
United States