Reviews (37)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
June 14, 2022

A great app at a far more reasonable price point than some of the competition. Integrates beautifully with the EasyRoutes delivery solution. Customer service is super friendly and helpful!

Butcher Baker Grocer
Australia
3 months using the app
August 4, 2021

Great App, Simple to set up and quick help from Boris to optimise for our store, thanks for the help!

La Bouquet and Co
Australia
3 months using the app
June 13, 2022

Used this app to assist with specific pickup date and times for my business.
Had several questions along the way and the customer service was timely and responsive. Even got a personal call back which was very impressive. HIGHLY recommend this app after trying another for a trial that just didn't suit my requirements. Get this app.

kootenaycannoli
Canada
2 months using the app
October 2, 2020

This app was exactly what I was looking for, and it does very well what it promises. I had some issues with it and contacted their support. I was surprised how fast I got the reply and even better they fixed the issue from their end and I didn’t have to do anything. The app is amazing and their team even better. I Strongly recommend.

BELLAS BRAZILIAN FOOD
Australia
About 2 months using the app
Edited September 8, 2020

The app is pretty nice, simple to use and setup. Hope it can provide the time slot section of delivery.

[Aug-4] developer takes real positive action to enhance the functionality, big help!

[Sep-8] The function has been enhanced which is able to set the specific time slot for buyer's selection no matter pick up or delivery. it is a fantastic APP if you run the business with brick and mortar & online store, and your customers request specific time slot for receiving your products!

Bloom November
Hong Kong SAR
Over 1 year using the app
Roundtrip replied July 22, 2020

Hi Bloom November,

Thanks for your kind review and feedback! We are currently working on an amazing experience for coordinating time slots for deliveries/in-store pickups. I'll follow up with you over email to make sure our time slot feature will meet your needs!

- Boris, Roundtrip Labs

November 27, 2020

what an excellent app and more importantly excellent service - this is the best shopify support 3rd party experience we have had - highly recommend!

James Campbell Butchers
United Kingdom
28 days using the app
Edited July 24, 2020

Before downloading this app, I had trouble reaching out to customers about what time they wanted local pickup and delivery. Now, they can't check out without specifying. It saves me a lot of work and time. This is totally a great app!!

Falafel's Farm
United States
About 1 year using the app
September 11, 2020

I tried many apps, looking for a date selector that looked slick and also fitted in a sensible/ workable place in my check out. This app is perfect. I had an issue with the date being American style but a quick email to Supertime and Boris sent me easy instructions how to make it Aussie style. I am very impressed and it’s a massive bonus that it is an free app. The costs all add up as we know. Bravo supertime!

Flair flowers & design
Australia
17 days using the app
Edited November 28, 2020

It's very good app, and considering that is free it's just Super! Missed just 1 option: having the possibility to set a time blackout. They updated it with pro version and now is perfect! Thank you!

mymizzica
Italy
17 days using the app
Roundtrip replied November 20, 2020

Hi mymizzica! Thank you for the kind review!

Just so you know, we have added the ability to blackout times using custom timeslots with Supertime Pro!

Thanks again!
Team Supertime

December 14, 2022

The app did exactly what we needed it to when others wouldn't- and the customer service was top-botch, Boris talked us through exactly what we were looking for. Excited to keep using the app and have it take our store to the next level. A great way to let customers select a ship-date to increase your conversion rate if your product is very giftable.

Platterful Co.
United States
17 days using the app