Reviews (8)

Overall rating
2.8
Counts per rating level
  • 50% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 50% of ratings are 1 stars
September 26, 2026

Suplify is really easy to use and makes managing products much simpler. The setup was straightforward, and I like how it keeps everything organized without making the process complicated.

Zaid Cart
United Arab Emirates
2 days using the app
November 11, 2026

Kundenbestellungen aus unserem Shopify-Shop wartet seit drei Tagen auf den Versand. Laut App-Beschreibung werden Bestellungen in der Regel innerhalb eines Werktags bearbeitet und verschickt. Auf mehrere E-Mails an den Support haben wir bisher keine Antwort erhalten.

Eine Verzögerung kann vorkommen. Entscheidend ist für uns, dass wir in so einem Fall eine Rückmeldung bekommen und unseren Kunden sagen können, wann ihre Bestellung verschickt wird. Genau diese Information fehlt uns bisher. Deshalb vergeben wir aktuell einen Stern.

UltraMed Cosmetics GmbH
Germany
3 days using the app
Edited November 9, 2026

This is a very, very bad company. I have contacted them several times because they don't shop my products to my clients. Many have waited 3-4 weeks.

I have recieved zero respons despite many emails.

Philip

Hourglass Protein
Sweden
4 months using the app
Suplify UG (haftungsbeschränkt) replied August 31, 2026

Thank you very much for your kind words! It's always a pleasure doing business with you.

May 16, 2026

Very satisfied with Suplify, amazing support.
They give you advice with their products and are very helpful if you need any assistance.

Somvera
Netherlands
12 days using the app
February 22, 2026

Amazing App with amazing Supporters , whatever you want they can help you out with everything and i really appreciate that. For now i am very positive for this cooperation, we shall see.

VORYNEX
Greece
10 days using the app
August 30, 2026

Disappointing experience so far. My test product arrived late, the container was dirty, the label looked poorly finished, and there was even a hole in the inner seal.

Shipping costs are also high, and communication around promised adjustments has remained unclear.

What concerns me most is that the marketing creates the impression that you can launch a compliant supplement brand quickly and easily, while Belgian sellers may still face significant local registration, compliance requirements and additional costs. This should be communicated much more clearly.

If you are seriously investing in a brand, you need to be able to trust the product quality, fulfilment and information provided. At this point, I do not have enough confidence in Suplify to move forward comfortably.

ALBRÄ
Belgium
About 1 month using the app
Suplify UG (haftungsbeschränkt) replied August 31, 2026

We have just offered you a full refund for your subscription fees, as well as the product and shipping costs, but you refused. Also, you could have contacted us before writing this review.

October 28, 2026

Het is jammer dat er niet gereageerd wordt op mailtjes en ook niet op het contactformulier. Ik kan er niet op vertrouwen dat de producten op tijd verzonden worden. waardoor ik negatieve recentie krijg op verkoopplatform. dus ik overweeg om te stoppen met Suplify. wat erg jammer is, want als het werkt zoals ze zelf zeggen kan het een toegevoegde waarde hebben.

Health & Wellness For You
Netherlands
3 months using the app
June 9, 2026

SHARKAX
Spain
6 months using the app