Reviews (143)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly design and exceptional support, noting its quick and efficient setup. The intuitive interface is easy for those with minimal technical skills, and features like HTML viewing and video embedding are particularly useful. Merchants appreciate the app's ability to improve productivity and customer satisfaction, with multilingual support and comprehensive FAQ solutions that reduce repetitive inquiries. Additionally, its affordability and easy migration from other FAQ apps are valued, along with the ability to enhance website aesthetics and customization to align with various store designs.

August 3, 2022

Thanks Jovis, very fast customer service, and helped me adjust the CSS, very professional, no hesitation 5 star review, worth choosing. Looking forward to more features.

YUME Scooter Official Site 🛴
China
1 day using the app
August 4, 2021

Got this app since i thought it looked great and oh it did. Customer support is extremely friendly and willing to help. The app is so much better than the page we used to have totally recommend it

Lovepawz
United States
About 22 hours using the app
September 12, 2023

he was so kind and patient. Thank you for everything.

Unique marketplaces by Vehar®
Germany
About 21 hours using the app
April 28, 2021

fast and helpful customer service, they were able to direct me quickly and professionally to the right solution

sensenothanks
Italy
About 21 hours using the app
March 23, 2022

This app is amazing for any FAQ or Help Center! Of all the Shopify apps we've used, this was definitely the easiest to set up and use. It's very straight forward on how to customize and the UI is very well designed for customers. 10/10 would recommend!

InkSmith Limited
Canada
About 21 hours using the app
September 30, 2022

This app is amazing and so easy to use plus the help chat is so useful and someone is always on hand to support. It's so easy to customise to your stores colours and branding. I could add Frequently asked questions accordions under every product in my store ! I would highly recommend and Sakira was super helpful too

Lakeland Hampers
United Kingdom
About 18 hours using the app
March 24, 2022

In a word , it is great.
Not only is the app great, but the support team is also very friendly. I recommend this app to all users who want to add FAQs to specific product pages, etc.

大江戸ベイク
Japan
About 15 hours using the app
March 27, 2023

Ringrazio Sujil è stato un ottimo assistente e mi ha aiutato a rivolvere i miei dubbi e necessità

App utile per dare più credibilità

Confytalia
Italy
About 7 hours using the app
June 16, 2022

Really good to use, The customer service support staff can also help me solve the problem in time, thanks alot

Aovica
United States
About 3 hours using the app
June 11, 2021

We initially considered writing a set of FAQ documents directly in Shopify as standard pages but thought I'd try this app. Blown away by how easy it is to setup and how much more professional it looks than using Shopify pages. Support is fantastic too! Highly recommended.

Norse Spirit
United Kingdom
About 2 hours using the app