Corner FAQ Page & Help Center , 143 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
    138
  • 2% of ratings are 4 stars
    3
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
    1
  • 1% of ratings are 1 stars
    1
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly design, robust editing features, and multilingual support. It's praised for streamlining customer support, reducing repetitive inquiries, and enhancing customer satisfaction. The support team is noted for their prompt and professional service. Merchants value its affordability and the features offered even in the free version. Key features include customizable FAQs, product-specific FAQs, and searchable FAQ pages. The design and layout options add trust and value to stores, and the app is known to boost conversion rates. Merchants also appreciate the ready templates for FAQ pages.

April 12, 2021

The App is well structured and really easy to understand. Within seconds you understand how to edit, upload and rearrange information. The only negativ point is the pricing on the pro version. I think the standard version should contain a bigger selection of css options.

eigensinnig wien
Austria
5 months using the app
Edited January 27, 2021

This app is close to perfect! - it combines the widget with the FAQ content (only need to update content in 1 place and both are updated) - each article has its own url - each CATEGORY has its own url, this is a huge feature, being able to link to an entire related category vs having to provide multiple links to answer multiple questions in response. I've been looking for exactly this feature for a long time, it cannot be understated how useful an element this really is. Wish list to make this perfect: - HTML editor
- add keyword search feature on FAQ page
- ability to re-organize sequence of categories (position order)
- ability to re-organize position order of articles within a category
- remove branding, and- its current position it makes it too easy for user to click on branding vs the article behind it.

SHOPIFY TEST STORE
Canada
About 1 month using the app
Corner: Referrals, Upsell & Rewards replied January 28, 2021

Thank you so much for your review! We are so glad you like it so far and thanks for your feature suggestions.

Yesterday we sat together after collecting multiple feedbacks and have prioritized them in our roadmap (check it out here: https://trello.com/b/pg3WraGU/support-corner-product-roadmap)

Drag and drop re-organizing for articles and categories are coming soon and the HTML editor and fuzzy search for articles will follow right after.

Our pro version is launching next month (all current features will continue to be free) and it will have branding removal as you requested!

Cheers,
Arun, Jovis, Sujesh & Sarika from SupportCorner

February 1, 2021

Easy to set up a good help button within 20 mins. Wish it was slightly more customizable (with how they display the categories on the help page).

Minhas Kicks
Canada
1
1